Job Description:
**Please only apply if you are local to Austin, TX**
Title: IT Support SpecialistLocation: Austin, TXDesired Start Date: 10/14/2024Contract to HireBackground Check RequiredMinimum Qualifications
- Associate degree in Computer Science, Information Technology, or closely related field (additional experience may be considered in lieu of education)
- 2 years of experience in technical or Help Desk support
Knowledge, Skills, & Abilities
- Awareness of Active Directory
- Ability to efficiently troubleshoot and document technical issues
- Strong working knowledge of Windows 10, Microsoft Office products
- Basic network connectivity and troubleshooting experience
- Strong customer service skills with the ability to establish a positive rapport with clientele
- General knowledge of common workplace technologies and their supporting infrastructure
- Demonstrate strong problem-solving skills, with the ability to think critically and present creative solutions
- Ability to work in an organized and detailed manner while managing competing requests
Perks at Client
- Competitive PTO & paid holidays
- Health, dental, vision insurance & more!
- 403(b) Plan
- Employee Assistance Program
- 24/7 access to telemedicine and counseling services
- Discounted Gym Memberships
Physical Demands & Work Conditions
- This position requires sitting, looking at, and using a computer for long periods of time
- Lift, push, pull, move up to 50 lbs. and use equipment and/or work with other team members to move, push, pull, lift anything over 50 lbs.
- Overtime as needed