Wholesale Customer Service Rep
at Mamiye Brothers
in
Iselin,
New Jersey
Posted in Other about 2 hours ago.
Type: full-time
Job Description:
- Process sales orders, changes, extensions and substitutions etc
- Follow up on unconfirmed orders and contact accounts regarding confirmations not received
- Run daily reports to ensure orders are shipping
- Issue and track special projects
- Provide POD information to credit
- Review sales order for allocation, picking and shipping
- Track deliveries on late styles
- Answer customer inquiries
- Review status of sales orders weekly with Sales Associate
- Coordination or reworks (retail price tickets and all customer floow ready requirements) along with allocations
- Process EDI 850/860
- Contact Sales Associates, buyers and assistants regarding all extensions, refusals and shipping updates as needed
- Interface very closely with the Import, Rework and Production departments
- File all information, reports, sales orders and updates
Qualifications:
- Three years of Customer Service experience with an apparel or consumer products company
- Strong verbal and written communications skills
- PC Proficiency with Word and Excel