Responsible for the execution of initiatives as it relates to quality, pest control, and overall PCP results. Supports leadership in compliance with corporate policies, goals and objectives.
Schedule
Monday - Friday
3 pm to 11 pm
Major/Key Accountabilities
Responsible for performing and/or validating all quality audits and reporting results.
Complying with all corporate policies, goals and objectives.
Ensure plant and plant personnel operate within CHEP quality guidelines.
Track and document performance on quality and report to supervisors and management.
Track and documents rejections and/or customer complaints and address them with site, sales and quality teams.
Conduct reverse audits on rejected loads and complete informal and/or formal RCCA's pertaining to rejections.
Works closely with Production Trainer with the training and development of team members to meet corporate quality guidelines.
Review and address all pending quality related concerns or issues at the site level.
Perform quality aspect of orientation training and walkthroughs for all new hires.
Supports Plant leadership and Operations & Quality CI Supervisor with driving continuous improvement at the plant and strengthen internal policies, procedures, and systems as it relates to quality.
Ownership of PCP process for all employees.
Works with shipping and production to maintain A-stock audit compliance.
Works with shipping and production to maintain AW audit compliance.
Works with shipping, production, and site leadership to ensure all pallet stock types are stored and labeled accordingly.
Conducts Train the Trainer program for all training personnel as it relates to quality.
Owns Repair and Sort AQL reporting and corrective actions for drops below CHEP required AQL.
Responsible for contact with pest control vendor rep and site level pest program.
Owns Master Cleaning Schedule for the site and assists in maintaining cross-department compliance to this process.
Customer quality audits at customer location(s).
Address any issues with inbound/outbound loads from a quality standpoint.
Deal with and address site-level employee driven quality related concerns/issues.
Measures
Quality overall and associated documentation
AQL
PCP compliance
Pest control compliance
Inventory labelled to quality
On time reporting
Scope
1 location
0 direct reports
Authority/ Decision Making
As it relates to quality with plant leadership approval
Challenges
Working independently
Working across and within the matrix
Provides hands-on leadership as a working lead
Key contacts
Internal: Plant Managers, Directors, Quality
External: Customers, Vendors
Qualifications
High School diploma -or- equivalent
Experience
Prior experience in a quality role in a manufacturing environment
Strong customer focus orientation
Demonstrated success in delivering strong employee relations
Demonstrated ability to work cross-functionally
Experience managing quality performance and programs
Skills and Knowledge
Ability to manage quality processes and motivate a team
Excellent problem-solving skills and strategic thinking ability
Comfort with Microsoft Suites, including, but not limited to: Excel, Word, and PowerPoint.
Languages
Required: English
Desirable: Spanish
Base pay starting at $22.50 hourly
Salary ranges provided take into account a wide variety of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications, geographic differentials and other business and organizational needs. Therefore, actual amounts offered may be higher or lower than the range provided. If you have questions, please speak to your Talent Acquisition Partner about the flexibility and detail of our compensation philosophy.
Dependent on the position offered, other forms of compensation may be part of a total offering beyond medical & retirement benefits and may include other monetary incentives or business benefits.