Lead end-to-end project management of Salesforce implementation projects AMS including planning execution monitoring and closure
Client Engagement
Serve as the primary point of contact for clients throughout the project lifecycle ensuring clear communication managing expectations and addressing any concerns
Requirements Gathering
Collaborate with clients and internal teams to gather and analyze business requirements translating them into actionable project plans and deliverables
Solution Design
Work closely with Business Product Owners to design and configure Salesforce solutions that align with client needs and business objectives
Team Leadership
Provide leadership and guidance to cross functional teams including developers' consultants and QA analysts to ensure successful project delivery
Risk Management Identify project risks and develop mitigation strategies to address potential issues ensuring projects stay on track and within scope
Continuous Improvement
Drive continuous improvement initiatives to enhance project delivery processes methodologies and best practices
Qualifications
Salesforce certifications such as Salesforce Certified Administrator ADM 201 Salesforce Certified Platform App Builder or Salesforce Certified Sales Service Cloud Consultant are highly desired.
Proven experience managing end-to-end Salesforce implementation projects including planning execution and delivery
Experience of leading team size of 50
Strong understanding of Salesforce platform capabilities configuration and customization options
Excellent project management skills with the ability to prioritize tasks manage resources and meet deadlines in a dynamic environment
Exceptional communication interpersonal and leadership skills with the ability to effectively engage with clients stakeholders and cross functional teams
Experience working with Agile or Scrum methodologies is a plus