Akkodis is seeking a Customer Service Representative for a contract position in Lenexa, KS (onsite)
Pay Range: $16/hr. - $18/hour;
The rate may be negotiable based on experience, education, geographic location, and other factors.
Qualifications
Answer inbound phone calls from internal and external customers Process customers payments Make credit release decisions following procedures
Refer customer disputes to field personnel for final resolution Make payment arrangements on delinquent accounts Escalate customer disputes and collections situations as necessary
Assist team in meeting inbound service level standard
Responsible for the investigation and analysis of credit information while working within established guidelines
Contact customers regarding delinquent payments and assists in the collection of past due accounts.
Equal Opportunity Employer/Veterans/Disabled
Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits, and a 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs which are direct hire to a client.
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit https://www.akkodis.com/en/privacy-policy.
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act • Los Angeles City Fair Chance Ordinance • Los Angeles County Fair Chance Ordinance for Employers • San Francisco Fair Chance Ordinance