The Program Manager is responsible for overseeing a range of business-critical programs and their associated projects. This role will support our organization's strategic goals through rigorous project and program management, ensuring that projects are executed according to high standards and aligned with organizational priorities.
The Program Manager will have line management responsibilities, leading a team of Project Managers to drive transformational initiatives such as Business Strategy Enablement, Continuous Improvement Efforts, Compliance, Service Excellence, and Data Analytics.
Key Responsibilities:
Collaborate with stakeholders to define program/project scope, goals, and deliverables.
Develop detailed project plans, incorporating timelines, resources, and budget requirements.
Establish governance frameworks, onboarding stakeholders, and ensuring clarity on responsibilities.
Secure necessary resources and manage project teams to achieve successful outcomes.
Monitor program performance through tracking and reporting mechanisms.
Facilitate regular status meetings, steering groups, and provide clear communication on risks and issues.
Oversee recruitment, development, and performance of Project Managers to maintain high engagement and alignment with project objectives.
Qualifications:
Education: Bachelor's degree in Business, Technology, Operations Management, or a related field. An advanced degree (MBA) is preferred.
Certifications: PMP certification or equivalent experience in project management methodology. Lean Six Sigma (Green/Black Belt) is a plus.
Experience: Experience within a large organization, working with cross-functional and global teams.
Skills: Strong executive presence with the ability to influence senior leadership. Experience managing resources in dynamic environments with competing demands. Multilingual experience and a background in diverse business and technology functions are advantageous.
Desired Competencies:
Drive: Self-motivated and decisive leader who thrives in achieving personal and team goals.
Results Orientation: Demonstrates a proactive approach, exceeding set targets even under challenging circumstances.
Stakeholder Impact: Skilled at building trust and alignment with senior executives and cross-functional teams.
Tolerance of Ambiguity: Effectively navigates complex, uncertain situations with confidence.
Solution Minded: Collaborative problem solver with a focus on practical and effective business outcomes.
Collaboration and Influencing: Encourages cross-unit cooperation and contributes to team success through strong interpersonal skills.
Business & Technical Acumen: Deep understanding of diverse business functions and technical capabilities.
Driving Change: Advocates for strategic change, communicates effectively, and supports team members in adapting to new directions.
If you are a dynamic leader with a passion for driving business results and influencing change, we invite you to explore this opportunity.