Counseling & Psychological Services Specialist at Florida Atlantic University in Boca Raton, Florida

Job Description:

Apply now to join FAU on its race to excellence.

For more information on everything FAU has to offer, please visit www.fau.edu/jobs.

Note: Current FAU employees must apply as an internal applicant by logging into their existing Workday employee account.

Position Summary:

Florida Atlantic University is seeking a Counseling & Psychological Services Specialist. - Jupiter, FL.

Summary of responsibilities:

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  Manage all aspects of CAPS front desk and clinical support functions, which involve an EHR and associated processes and procedures.

  
  


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  Greet clients upon arrival, check appointment status, verify eligibility, complete check-in/checkout procedures, and verify that confidential documents are updated in EHR. Maintain confidentiality of medical records and students' personal health information at all times. Answer in-person inquiries.

  
  


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  Collaborate with partner campus teams to answer all telephone inquiries and liaise with FAU students, clients, faculty, and staff internal and external to CAPS and the larger community.

  
  


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  Operate scanning equipment to process clients' documents.

  
  


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  File documents as necessary. Send electronic documents and upload documents for EHR. Schedule student appointments as necessary. Maintain client appointment system with accuracy, appointments which are highly confidential in nature.

  
  


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  Answer telephone inquiries and liaise with FAU students, clients, faculty, and staff internal and external to CAPS and larger community.

  
  


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  Interact and communicate effectively with students, clients, clinicians, staff, faculty, and administrators, verbally and in written communications.

  
  


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  Maintain up-to-date inventory and stocking of health promotion materials. Oversee office orders of supplies and promotional materials. Open purchase orders and submit invoices per university and divisional purchasing policies.

  
  


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  Work with clinical staff to manage data tracking of office programs and services (including events, workshops, and health promotion materials.)

  
  


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  Perform any other duties as needed for the smooth operation of the office. Must comply with federal, state, and university regulations and statutes, as well as internal policies and procedures.

  
  


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  Work to foster and maintain a collaborative, engaging, and positive work environment for all students and staff. Participates in assessment, accreditation, quality improvement, and regulatory compliance.

  
  


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  Participate in activities, both internal and external to CAPS to champion the health of the college student population, advance the mission of CAPS, and support the missions of the Division of Student Affairs & Enrollment Management and Florida Atlantic University.

  
  

FAU Benefits and Perks

If Benefits & Perks are important to you, then FAU is the place to be! Working at FAU has its perks! In addition to helping drive change and having a positive impact by supporting our students, staff, and faculty, FAU offers:

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  Excellent benefit packages including Medical (PPO/HMO $50 per month single & $180 per month family), Dental, Vision, Life Insurance, Flexible Spending plans, Employee Assistance Program (EAP) and much more.

  
  

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  State retirement options including tax-deferred annuities and Roth 403(b) plans.

  
  

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  State employees Public Service Loan Forgiveness (PSLF) program -
  https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service

  
  

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  Flexible work arrangement plans -
  https://www.fau.edu/hr/employee_relations/flexwork.php

  
  

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  Sick Leave Pool Program

  
  

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  Paid time off (eligible employees) including vacation and sick leave, 1 personal day, 9 paid holidays, and paid winter break (at President's discretion).

  
  

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  Paid Community Engagement Volunteer Service Day -
  https://www.fau.edu/hr/documents/community-engagement-volunteer-leave4-2015.pdf

  
  

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  Employee Educational Scholarship Program (EESP) for eligible Staff/Faculty - Tuition assistance after 6 months of full-time employment. For in-unit faculty, the EESP program may be extended to spouses and dependent children (eligibility rules apply).

  
  

For details on FAU's amazing offers visit us at
https://www.fau.edu/hr/benefits/index.php

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The goal is to provide local employers and new employees in the area a comprehensive guide with places to live. View it here:
www.bdb.org/apartments

Minimum Qualifications:A high school diploma and five years of appropriate experience required. Appropriate college
coursework or vocational/technical training may substitute at an equivalent rate for the
required experience.


Ability to organize and handle multiple tasks to accomplish goals in a timely manner.


Ability to work effectively and courteously with students, visitors and staff who may be experiencing high levels of distress.


Strong interpersonal skills.


Proficiency in Microsoft Word and Outlook.


Strong computer skills.




Preferred Skills/Qualifications:
Experience working with electronic health records in a medical setting.
Salary:$17.79 - $19.27 per hour.
College or Department:Division of Student Affairs: Counseling and Psychological Services
Location:John D. MacArthur Campus - Jupiter
Work Days and Hours:Monday - Friday, 8 a.m. - 5 p.m. Varies with some evenings and weekends.
Application Deadline: 2024-10-25
Special Instructions to Applicant: APPLICATION DOCUMENTS REQUIRED:


Resume



OFFICIAL SEALED TRANSCRIPTS REQUIRED:


Final candidate will be required to have official, sealed transcripts and original NACES evaluation, if applicable, sent from their educational institution to Human Resources prior to the start of employment.





PRE-EMPLOYMENT SCREENINGS REQUIRED:


Selected candidates must successfully complete and pass all employment screenings prior to the start of employment. Employment screenings may include a criminal background check (level I and level II), motor vehicle check, credit check, reference checks, alcohol, and drug screening check.





REQUEST FOR ACCOMMODATIONS:


Individuals with disabilities requiring accommodations may contact Human Resources at 561-297-3057. For inquiries concerning employees, job applicants or other available accommodations, please email accommodate@fau.edu or call the Office of Civil Rights and Title IX at (561) 297-3004. Apply Now