Our client is currently seeking a Senior Quality Manager for their manufacturing facility near Harrisburg, PA.
Responsibilities: • Develops, documents, implements, and managed the facility wide quality system • Maintains "Zero Defect Culture" • Champion continuous improvement/lean as the engine of delivering consistent and reliable operational performance. • Lead, coach, and manage a team of 13 full time direct reports. • Responds, investigates, and takes appropriate action to ensures qualitative and timely resolution of customer complaints while decreasing overall levels of complaints • Drive internal team development to ensure robust succession plans and talent pipelines. • Reports to Plant Manager.
Qualification and Requirements: • Bachelor's degree in a technical or quality discipline. Graduate degree a plus, but not required. • 10+ years of quality management experience in a manufacturing environment. • Strong mix of operations and quality experience! • Strong experience within best in class manufacturing • Build Effective Teams: Creates and communicates standards and mission • Drive for Results: Displays initiative, prioritizes time and resources, seeks solutions and outcomes. • Excellent analytical and problem-solving skills combined with technical writing skills with an ability to comprehend and apply technical information.