Are you ready to leverage your Salesforce expertise to transform and optimize sales and recruiting processes? RHM Staffing Solutions is seeking a dynamic and creative Salesforce Administrator to lead the evolution of our Salesforce platform. In this role, you'll drive innovation by implementing efficiencies, enhancing data validation, and automating workflows to empower our Sales and Recruiting teams. If you're passionate about driving impactful change and thrive in a fast-paced, collaborative environment, we want to hear from you!
The role reports to the Director of Technology, but will work closely with Sales Leadership and team members to understand our processes and help design Layouts, Flows, and other components to support our business processes.
About the Company:
RHM Staffing Solutions is an award winning company that prides ourselves in our recognition from well known associations such as Diamond winner of Clearly Rates Best of Staffing in Talent and Client Satisfaction 5 years in a row, multiple awards from Crain's fast 50, SIA Fastest Growing Firms, and Inc. 5000.
Duties and Responsibilities:
Proactively analyze and optimize sales and recruiting processes, identifying opportunities for improvements and implementing impactful technical solutions within Salesforce.
Customize Salesforce objects, fields, page layouts, workflows, and automation rules to enhance support for our Sales and Recruiting teams.
Develop and maintain customer reports and dashboards, delivering insights that drive business decisions.
Monitor system performance, troubleshoot issues, and manage ongoing Salesforce updates and releases.
Provide continuous support and training to users, ensuring they have the knowledge to maximize Salesforce's capabilities.
Collaborate with stakeholders to gather business requirements, translating them into effective Salesforce solutions while managing projects to completion.
Coordinate with external vendors and consultants on specialized projects to extend Salesforce functionality.
Perform regular security audits, risk assessments, and ensure compliance with data protection standards.
Lead disaster recovery planning and ensure the platform's resilience in alignment with business continuity objectives.
Required Skills and Abilities:
Proven experience as a Salesforce Administrator or in a similar role.
Salesforce certification is a plus.
Experience with Talent Rover, Bullhorn, or other staffing/recruiting platforms is a strong advantage.
Strong project management skills with hands-on experience using tools like Jira or Asana to manage workflows and projects.
Experience managing Salesforce deployments using tools like Flosum, Gearset or similar deployment management tools.
Exceptional verbal and written communication skills, with the ability to convey technical concepts clearly to non-technical stakeholders.
Ability to thrive in a fast-paced, agile environment, balancing multiple projects and priorities.
Excellent problem-solving abilities with meticulous attention to detail.
Experience with documentation, change management, and user adoption strategies.
Education and Experience:
Bachelor's degree in Business, Computer Science, Information Systems, or a related field.
A minimum of 2 years of experience in Salesforce administration or a comparable role.
Previous experience in the staffing or recruiting industry is highly desirable but not required.
Salesforce certification (e.g., Administrator, Advanced Administrator) is an advantage.
Commute:
The role is hybrid, with Monday, Wednesday, and Thursday in our Oak Brook office. Employees are expected to be in office either Oak Brook or possibly another Chicago-area location as needed, 8-5 pm those three days per week. Tuesday and Friday are remote days.
Equal Opportunity Statement:
RHM Staffing Solutions is an equal opportunity employer. We are committed to creating a diverse and inclusive work environment where all individuals are treated with respect and dignity. We celebrate diversity and are dedicated to providing equal employment opportunities regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We believe that our success is driven by the unique perspectives, experiences, and ideas of our employees, and we are passionate about fostering a workplace where everyone feels empowered to contribute.