The Learning Business Partner II-Employee Development manages the delivery of a blended new hire onboarding and orientation experience that helps attract and retain a talented workforce. The Learning Business Partner II - Employee Development will focus on supporting new hires from the first day on the job through the first six months of employment. The role is responsible for the development and implementation of the overall onboarding lifecycle, designing journey touch points to keep new employees engaged, and ensuring new employees are supported enabling them to become productive more quickly. This role will provide guidance to other staff who will also support the onboarding program goals, to ensure we have a team of employees prepared and ready to assist in delivery of the new hire training. This role will also assist in design, development, and delivery of other training programs as necessary to improve the success of all new hires into the organization.
This position will allow the successful candidate to work a primarily hybrid schedule in the Home office (Morrisville, NC). At minimum one day a week working onsite is required, or additional days onsite as necessary to support training events such as New Employee Orientation (both setup and facilitation) or ODL or POD onsite meetings. The selected candidate is also required travel to our Charlotte office on a as needed basis.
Responsibilities & Duties
Program Management
Develop and execute an innovative and impactful onboarding strategy to attract and retain top talent
Manage onboarding experience including content, resources, evaluations, and KPI’s, and the compliance requirements for all new hires
Build and maintain employee experience journey maps to outline job role responsibilities for the first 30 days and detail expected outcomes
Enhance, improve and own the peer coaching program with a focus on ensuring employee adoption of the organizational culture
Oversee the peer and leader mentoring programs to create a more comprehensive onboarding experience
Provide leadership or assistance in design, development, and/or delivery of other essential organizational training when necessary to continue growth of the workforce
Collaboration
Collaborate with supervisors to develop new hire training plans
Partner with cross-functional teams to create, implement, and deliver a seamless onboarding experience for new hires
Collaborate with other members of the Organizational Development Learning team to prepare them to facilitate the onboarding program and oversee their development to ensure successful delivery
Program Evaluation & Improvement
Monitor key indicators to measure employee experience periodically using the Plan, Do, Check, Act (PDCA) model
Develop and analyze success metrics including onboarding scorecards to discover patterns and insights
Training Coordination
Provide oversight of the onboarding schedule, logistics, and speaker selection
Help coordinate other organization-wide training programs such as the American Red Cross First Aid/CPR/AED program, ensuring Alliance has several trainers throughout the organization, and assist in their preparation and scheduling
Maintain Training Documentation
Develop and organize training manuals, multimedia visual aids, and other educational materials
Communication
Create internal communications regarding learning programs to ensure employee are aware of development opportunities
ODL Administration
When necessary, should be capable and comfortable helping with management of the ODL inbox, basic AU Online administration, and classroom setup. Along with the rest of the ODL Staff, support other departments who reserve Training Rooms with A/V and basic room support
Minimum Requirements
Education & Experience
Bachelor’s degree and seven (7) years of experience in a progressive training or teaching role, preferably in a business setting; including experience in organizing training events, assessing needs, counseling and evaluating sessions; or a Master’s degree and five (5) years of experience in a progressive training or teaching role, preferably in a business setting; including experience in organizing training events, assessing needs, counseling and evaluating sessions.
Knowledge, Skills, & Abilities
Knowledge of organizational development systems, theories, and practices, including accepted methods of measurement and assessment, and practices of leadership and organizational development.
Advanced knowledge of cultural diversity issues
Excellent communication skills
Ability to display sensitivity in interactions with various and diverse members of the staff and community
Skills in problem-solving, mediation, conflict resolution and team building are essential.
Demonstrated ability to formulate and present ideas effectively, either verbally or in written form
Ability to establish and maintain effective working relationships with supervisors and staff
Ability to adapt and communicate information to a wide range of audiences and situations
Salary Range
$66,240 - $84,456/Annually
Exact compensation will be determined based on the candidate's education, experience, external market data and consideration of internal equity.
An excellent fringe benefit package accompanies the salary, which includes:
Medical, Dental, Vision, Life, Long Term Disability
Generous retirement savings plan
Flexible work schedules including hybrid/remote options
Paid time off including vacation, sick leave, holiday, management leave