FWS Financial Aid Student Worker at Kentucky State University in Frankfort, Kentucky

Job Description:

   

Federal Work-Study Job Description 
2024-2025
Job Title: Office Assistant 
Number of positions: 5
Department: Office of Financial Aid 
Job Location: Academic Services Building
Supervisor/Timekeeper: Nakea Dreux 
Supervisor contact: (502) 597-5960
Hours per week: 25 
Duties and Responsibilities: This position is responsible for providing support to the Office of Financial Aid, its’ staff, and any KSU student, staff, or visitor. This position requires the student worker to provide direct support to staff in the Office of Financial Aid and to those that visit the suite. Responsibilities include but are not limited to: • Assist students with basic questions in the office or over the phone • Direct students to appropriate resources • Daily filing • Fill the copiers with paper daily • Help students complete the FAFSA and Scholarship Application • Assist with campus events • Assist students with navigating their WIRED account.
 
Qualification and requirements: Basic computer skills (email, Microsoft Office Suite), Strong customer service skills, on the phone and in-person, Problem-solving skills, Knowledge of KSU processes and resources