Applications Engineer at JBT Corporation in Middletown, Ohio

Job Description:

JBT Corporation

AN EQUAL OPPORTUNITY EMPLOYER

It is the policy of JBT Corporation to provide equal opportunity for qualified persons and not to discriminate against any applicant for employment because of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, citizenship, or any other characteristic protected by federal, state or local law at the JBT Corporation location to which this application is submitted. In addition, as a Federal Government contractor, JBT Corporation is an affirmative action employer. If you require accommodation during the application process, please contact the local Human Resources department. EOE-Females/Minorities/Protected Veterans/Individuals with Disabilities

If you have a disability or impairment that prevents you from completing the online application, please seek the assistance of your local employment services agency. JBT maintains active relationships with local employment services agencies, and they have pledged their support in assisting any applicant needing help in applying. To find information on agencies throughout the United States, please go to www.careeronestop.org

You may also call Megan Meagrow at 844-286-4524 if your disability or impairment prevents you from applying online. NOTE: Do not use this number unless you need assistance because of a disability or impairment. The personnel attending this phone line will not be able to give you a status update regarding your application and will not be the individuals making a decision regarding your employment.


Applications Engineer

US-OH-Middletown

Job ID: 2024-12861
Type: Regular Full-Time
# of Openings: 1
Category: Project Management

Avure Technologies

Overview

Purpose:

Providing technical expertise & support to the sales team and customers; ensuring individual customer requirements are met

• Support in quoting of new opportunities in cases of non-standard equipment (multiple assets)

Responsibilities

Key Accountabilities:

Overarching

• Identify and clearly communicate the customer value of JBT products to customers and sales teams
• Ensure customer requirements and needs are fully understood and accurately translated into product requirements
• Develop and maintain deep technical knowledge of the JBT products which they are responsible for incl. their relationship to other product lines
• Train account managers on new products and features to ensure they are well equipped to consult customers
• Prepare & deliver technical presentations & demonstrations to customers

Sales Process:

• Support of Account Manager and Business Development Manager in responding to technical queries and providing detailed product knowledge (esp. regarding price estimation)
• Run tests with customers; estimate additional cost and effort in cases of complex quotes (adaptations, non-standard installation)
• Coordinate with Sales, Engineering, and Manufacturing teams to ensure product specifications and project timelines meet customer expectations
• Conduct site visits jointly with responsible account manager for equipment layout creation and quote completion

Qualifications

Required Capabilities:

• Qualifications
• 5+ years experience in technical sales support role, engineering, or related field
• Experience in food processing or industrial goods manufacturing industries
• Degree in relevant discipline (e.g., engineering, business)
• Technical knowledge and expertise account planning
• Comprehensive understanding of the technical aspects of JBT products and their applications in the industry

• Expert knowledge of the industry's technical standards and regulations
• Deep understanding of the customer's product requirements
• Innovation-driven mentality with strong motivation to meet (or exceed) customer expectations through optimal technical solution delivery
• Ability to think strategically and holistically, identifying long-term opportunities and focusing on value creation for the customer

Interaction & Interpersonal Skills

• Ability to translate complex technical details into accessible information for non-technical stakeholders
• Strong communication skills to effectively collaborate with customers, engineers, & ops
• Ability to troubleshoot and provide solutions in real-time during customer interactions

Decision Rights

Owns

• Set price requirements
• Approve technical specifications
• Adapt JBT products to customer requirements

Influences

• Product development decisions
• Sales strategies through technical advisory

KPI's & Targtes

Share of JPT products of total distributer revenue, CSAT

PI251755767

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