BRME Incident Issue Program Lead, AVP at State Street in Boston, Massachusetts

Job Description:

Job Description

Why this role is important to us

The Business Risk Management Executive (BRME) team is a first line function that partners with State Street Global Advisors business teams to properly identify, assess and manage operational and regulatory risk. The Incident & Issue Program Lead will play an important role on this team, responsible for managing SSGA reporting and handling of incidents and any identified gap(s) in the control environment, to ensure a clear understanding of themes and timely remediation. The Program Lead will work closely with business leaders, ERM, and Compliance. Seeking professionals with 5+ years of experience in operational risk, compliance, audit, or managing risk in a direct business role supporting an asset manager.

Why this role is important to us

The team you will be joining is a part of State Street Global Advisors, one of the largest asset managers in the world. We partner with many of the world's largest, most sophisticated investors and financial intermediaries to help them reach their goals through a rigorous, research-driven investment process. With over four decades of experience and trillions of dollars in assets under management, we offer one of the broadest selections of services across asset classes, risk profiles, regions and styles. As pioneers in index, ETF, and ESG investing, we are always inventing new ways to invest.

Join us if making your mark in the asset management industry from day one is a challenge you are up for.

What you will be responsible for

As an Incident & Issue Program Lead you will

• Support the business in reporting, data capture, handling, and escalation of SSGA Incidents (i.e. errors, data incidents and client concessions) as well as SSGA Issues (i.e. an identified deficiency in the design or effectiveness of the control or operating environment)


• Review and challenge Incident and Issue content as part of the Reviewer stage of the workflow and broader oversight of both programs to ensure proper alignment between root cause, risk materiality / likelihood, and any required corrective or preventative action


• Identify risk and control themes and periodically present to senior managers and governance forums to develop and maintain a clear understanding of any gaps and influence - as needed - remediation


• Monitor key risk and performance indicators; escalate any outliers and assist Incident/Issue owners and senior leaders in successfully addressing them


• Lead Incident & Issue reporting for senior leaders and governance committees to ensure content is clear, prioritized, and that key themes, preventative action(s), and exceptions/outliers are highlighted for review and action


• Maintain deep subject matter knowledge related to business line activities, operating model, industry and regulatory trends, as well as business and technology risks; efficiently and effectively apply this insight into how content, themes, and priorities are framed and actioned


• Engage BRME peers, leaders of other risk programs, and partners in the 2nd and 3rd line of defense to further challenge and develop risk and remediation priorities


• Establish and maintain productive relationships with key business function leaders; instill confidence by demonstrating credibility and expertise on core programs and services


• Educate business stakeholders on Incident and Issue program requirements and expectations


• Develop and maintain an SSGA view of prioritized Archer Incident & Issue technology enhancements; leverage State Street platform owners and program peers to develop consensus of high-value enhancements and coordinate testing as needed

These skills will help you succeed in this role

• 5+ years of financial services experience with a large financial services firm or advisory/consulting firm including experience as an internal auditor, risk or compliance officer or related business role actively assessing and managing risk


• Independent strategic thinker with an understanding of regulatory, operational, and technology risks in financial services, preferably within investment management function(s)


• Strong organizational awareness with ability to facilitate and resolve conflicts; ability to make informed, risk optimized decisions under time pressure


• Ability to manage and coach teams to produce efficient and high quality deliverables


• Ability to collaborate and drive results within the organization


• Excellent written and verbal communication skills, including the ability to adapt to various situations and audiences


• Demonstrated analytical and problem-solving skills and ability to work on global cross-functional projects


• Strong ability to lead through influence


• Excellent skills in MS Excel, PowerPoint, and process mapping tools


• Self-motivated professional with the ability to work within deadlines and meet goals

We truly believe in the power that comes from the diverse backgrounds and experiences our employees bring with them. Although each vacancy details what we are looking for, we don't necessarily need you to fulfil all of them when applying. If you like change and innovation, seek to see the bigger picture, make data driven decisions and are a good team player, you could be a great fit.

About State Street Global Advisors

What We Do. As the asset management arm of State Street Corporation, State Street Global Advisors has served the world's governments, institutions and financial advisors for over four decades. With a rigorous, risk-aware approach built on research, analysis and market-tested experience, we build from a breadth of active and index strategies to create cost-effective solutions. As stewards, we help portfolio companies see that what is fair for people and sustainable for the planet can deliver long-term performance. And, as pioneers in index, ETF, and ESG investing, we are always inventing new ways to invest. As a result, we have become one of the world's largest asset managers with trillions of dollars under our care.

Our Mission. At State Street Global Advisors our mission is to invest responsibly to enable economic prosperity and social progress. We are driven by a desire to help our clients, and those who rely on them, achieve a better future. We have a long history of developing innovative investment strategies to provide our clients with reliable and transparent returns, cost-effectively, and without excessive risk.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You'll have access to Flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees' diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

Salary Range:
$90,000 - $142,500 Annual

The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

Job Application Disclosure:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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