Do you want to help to make the world a better place? Join our team! At TSI our vision is to create a better world by helping to protect people, products and the environment. We are proud of the wide range of solutions we provide that solve our customer's problems around the world. From helping to ensure worker safety and understanding air quality to supporting complex highly technical industries such as pharmaceuticals manufacturing, semiconductor, and research customers, TSI employees are part of something special with a purpose.
Service Technician II at TSI
The Service Technician II will be working in a repair and calibration environment trouble shooting and repairing complex mechanical and electronic assemblies used in a variety of TSI equipment to the component level. This position is responsible for interfacing with Manufacturing Assembly, Engineering, and internal and external customers to assist them in trouble shooting and repairing TSI equipment. This position may be responsible for servicing customer returns or TSI sales inventory.
What Will You Do?
In order to grow and build a successful career with TSI, you will be responsible for:
Trouble shoots and repair complex mechanical and electrical assemblies used in TSI equipment to the component level.
Analyze errors in electronic design and production.
Provides advice and feedback on corrective actions.
Provides technical assistance and guidance to other technical personnel.
Continually improve the setup, calibration and test procedures used on service equipment orders.
Provide training when necessary to the service assemblers in your area.
Communicate with engineering on product performance and functionality issues.
Assist the Technical support group with our customers' needs for technical support.
Complete other assignments and special projects as requested.
What Do You Need?
Required
Education
High School Diploma or GED with a minimum of 5 years relevant Technician experience required
Electronic Technology AA degree or Certificate preferred with 3+ years relevant experience
In lieu of Technical AA Degree/Certificate, 2-3 years of electrical or computer engineering coursework as part of a Bachelor's Degree preferred with 3+ years of relevant experience
Experience
Experience in testing, diagnostics, trouble shooting and repair of PCA circuit boards and complex instrumentation preferred
Experience trouble shooting and repairing mechanical and electrical devices to the component level a plus
Experience responding to internal and external customers and developing a better understanding of the business a plus
Desired
Knowledge
Knowledge of electronic components and their usage in electronic circuits.
Advanced knowledge of electronic test equipment (i.e. Oscilloscope, VOM and other test equipment).
Computer skills using Microsoft Office products.
What Can We Give You?
At TSI, our employees are our most valuable assets, and we care about their health and happiness. We offer a competitive benefits program to keep our employees and their family members protected and foster a healthy work-life balance. Additionally, we are committed to employee development and growth, and encourage and foster an environment of collaboration, and innovation. Our work has meaning and the products we design and build help protect people and the environment.
Dress for your day: We want our employees to be comfortable at work and we know they are more productive when they're comfortable. The dress for your day policy allows employees' discretion to select appropriate dress for the business of each workday.
Free Beverages/On-site Cafeterias: Enjoy complimentary coffee, tea and hot chocolate each day at work. We also have two large cafeteria's employees can eat lunch in, as well as an outside patio area that employees can enjoy during the summer months.
Benefit Offerings: Competitive medical insurance plans, life insurance, short-term and long-term disability, 401K Employer Contribution, Flexible Spending Account, Education Assistance, and more.
Legal authorization to work in the United States without the need for sponsorship. We require proof of eligibility to work in the United States.
EOE/M/W/Vet/Disability
TSI provides trusted measurement, application guidance, and data analytics solutions that enable our global customers to make informed decisions. We are creating a better world by helping protect people, products and the environment, as well as by optimizing research and industrial processes.