IT Administrator at Granite Construction Company in Anchorage, Alaska

Job Description:

Building a career at Granite may be the most valuable thing you could do...



Are you interested in the opportunity to work for an industry-leading company that will give you the experience and exposure you need to build your career and personal brand? If so, then you've come to the right place!



General Summary



This position is responsible for the management of ongoing for the business unit including the main office, plants, satellite offices, and job site locations to ensure workforce efficiency and productivity. Depending on location manages and directs the work of IT Staff. Manages the activities associated with providing technical services to internal customers by identifying, prioritizing, and confirming the resolution of reported problems with desktop, laptop, and networked systems. Ensures that all phases of desktop support, including installations, upgrades, software, hardware, operating systems, and operating system configuration issues, are properly coordinated, monitored, tracked, and resolved. Supports and maintains effective relationships with end users, local business management, and Corporate IT Staff. Develops information technology projects and provides strategic management and objectives for the business unit. Follows standard operating procedures and customer service guidelines relating to IT support. Selects, develops, and evaluates personnel to ensure the efficient operation of IT functions.



Essential Job Accountabilities

• Resolve local network and communication issues to maintain operational readiness.
  
  


• Maintain and support local VoIP telephones and related equipment.
  
  


• Maintain the local Active Directory OU, install and configure local network applications, servers, file shares, network services and associated objects in accordance with company policies and procedures.
  
  


• Develop and maintain business unit IT documentation to enable consistent standards and operating procedures.
  
  


• Perform testing of the local Disaster Recovery and Business Continuity plans to ensure minimum downtown in the event of a disaster.
  
  


• Coordinate the acquisition, installation, configuration, and maintenance of IT equipment in compliance with corporate standards.
  
  


• Participate in troubleshooting and resolution of technical issues related to cloud services.
  
  


• Maintain hardware inventory, licensing and asset rotation consistent with company policies and procedures.
  
  


• Assist with the design, installation, requirement gathering, and maintenance of IT resources for acquisitions, large projects and joint ventures to ensure compliance with corporate standards.
  
  


• Support business applications to ensure compliance with corporate standards.
  
  


• Provide guidance to Business Unit management to determine future IT needs at the location, enterprise initiatives, budgets, forecasts, licensing and asset rotation to ensure profitability and alignment with Company goals and objectives.
  
  


• Maintain open communication with Group IT Manager and local Business Manager to ensure effective problem resolution and establishment of priorities.
  
  


• Supervision or manage the job performance of business unit or region IT employees and/or consultants including exercising discretion in evaluating job performance and determining appropriate corrective action, analyze work flow, establish priorities, and delegate tasks in order to meet deadlines.
  
  

Education

• Bachelor's Degree in Information Systems, Computer Science, or related field; or Equivalent training, experience, and certifications.
  
  


• CompTIA A+ certification.
  
  


• Microsoft Certified Professional.
  
  


• CompTIA Network+ certification preferred.
  
  


• Microsoft Certified Systems Administrator preferred.
  
  

Work Experience

• Minimum 8 years relevant experience in network and PC support for a multi-site business environment.
  
  


• 2 to 4 years experience supervising or managing IT personnel.
  
  


• Knowledge of cost accounting, budgeting, and forecasting.
  
  

Knowledge, skills, and abilities

• Having wide-ranging experience uses professional concepts and company objectives to resolve complex issues in creative and effective ways. This job is a fully qualified, career-oriented, journey-level position.
  
  


• Works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors. Exercises judgment in selecting methods, techniques and evaluation criteria for obtaining results. Internal and external contacts often pertain to company plans and objectives.
  
  


• Determines methods and procedures on new assignments, and may provide guidance to others.
  
  


• Advanced knowledge of Microsoft Windows
  
  


• Advanced knowledge of Microsoft Windows Server and Microsoft Active Directory.
  
  


• Advanced knowledge of Cloud Computing concepts (AWS & Azure), HP servers, and storage products.
  
  


• Working knowledge of the Microsoft Office365 Suite.
  
  


• Working knowledge of Cisco & Meraki Internetworking products.
  
  


• Basic knowledge of Cisco Unified Communications.
  
  


• Ability to convey technical concepts and ideas to non-technical personnel.
  
  


• Excellent organizational skills.
  
  


• Excellent customer service and interpersonal skills.
  
  


• Excellent verbal and written communication skills.
  
  

Physical Demands



The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. The employee is frequently required to stand, walk, sit and use hands to operate a computer keyboard. The employee is occasionally required to reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, and the ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions



Additional Requirements/Skills

• Ability to abide by Granite's Code of Conduct on a daily basis.
  
  


• Commitment to conduct Business unit IT operations in a manner consistent with Corporate IT policies, procedures and standards.
  
  


• Practical knowledge of standard business practices.
  
  


• Ability to work with minimum daily supervision.
  
  


• Ability to work both collaboratively as a team player and independently as required.
  
  


• Demonstrate a high degree of patience with an ability to work with all levels of management and staff.
  
  


• Ability to learn new technologies and systems quickly.
  
  


• Demonstrate strong time management skills and consistent follow-through.
  
  


• Ability to prioritize workload, especially under pressure.
  
  


• Travel to plants, satellite offices and job sites may be frequent with some extended daily and weekend hours required.
  
  

Our Benefits at a Glance:



Building tomorrow starts with you, and Granite knows that you can excel only if we support you in and out of the workplace. That is why we offer a broad benefits package that includes paid holidays, sick leave, medical, dental, vision, life insurance, disability insurance, flexible spending plans, as well as special programs for musculoskeletal health, mental wellness, and more.


Salaried employees may choose from two PPO medical plans through Anthem BlueCross, including our most popular plan, for which 100% of the premium is paid by Granite for eligible employees and dependents. Employees can also opt into a Health Savings Account (HSA) or a Flexible Spending Account (FSA).


As part of our investment in your future outside of the workplace, Granite provides a 100% match on the first 6% of eligible compensation that salaried employees defer into their 401(k) plans, which vests immediately.


Benefits may vary for positions located outside of the continental United States.



Base Salary Range:

$95,550.00 - $143,325.00
Pay may vary based upon relevant experience, skills, location, and education among other factors.



About Granite Construction Incorporated



Granite Construction Incorporated is a member of the S&P 400 Index and is the parent company of Granite Construction Company, one of the nation's largest heavy civil contractors and construction materials producers. Granite Construction is an Affirmative Action/Equal Opportunity Employer of Minorities, Females, Protected Veterans, Individuals with Disabilities and a Drug-Free Workplace. For additional information on applicant/employee rights please click here.



Notice to Staffing Agencies



Granite Construction, Inc. and its subsidiaries ("Granite") will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Granite, including unsolicited resumes sent to a Granite mailing address, fax machine or email address, directly to Granite employees, or to Granite's resume database will be considered Granite property. Granite will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Granite will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. Agencies must obtain advance written approval from Granite's recruiting function to submit resumes, and then only in conjunction with a valid fully-executed contract for service and in response to a specific job opening. Granite will not pay a fee to any Agency that does not have such agreement in place. Agency agreements will only be valid if in writing and signed by Granite's Human Resources Representative or his/ her designee. No other Granite employee is authorized to bind Granite to any agreement regarding the placement of candidates by Agencies. Apply Now