Customer Service Representative at Roth Staffing Companies in San Diego, California

Job Description:

Position: Customer Service Representative


Location: San Diego, CA


Pay Rate: $20 to $21 per hour


Schedule: Onsite, Monday - Friday 8:00 AM-5:00 PM


Responsibilities


Resolve customer concerns in a timely manner with the appropriate follow-up


Schedule appointments


Route callers to the correct party


Accurately record information into database


Prepare outgoing correspondence


Demonstrate high-level customer service and professionalism


Other duties as assigned


Requirements


2+ years of related customer service experience


Excellent communication skills


All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. To the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.