Supv, Quality Assurance at TransCore LP in Orlando, Florida

Job Description:

TransCore (TRN), a subsidiary of ST Engineering, is hiring a Quality Assurance Supervisor to join our team in Orlando, Florida.

The Quality Assurance Supervisor is responsible for supervising and directing subgroups of the QA Team supporting Quality Assurance for audit, production analysis, maintenance analytics, test validation/verification, and documentation across multiple projects. The QAS supports process initiatives that ensure technical compliance with customer requirements, regulatory agencies, and engineering specifications while instilling team accountability for governance of the Quality System, product acceptance, and product quality.

Typical duties include but are not limited to: other duties as assigned:

• Development and modification of test documentation
• Developing test plans to assess functionality, performance, reliability, stability, and compatibility with other systems
• Identify and document system issues
• Perform documentation quality review for content, format, and compliance
• Idea generation for maintaining quality
• Brainstorm solutions and promoting continuous process improvement
• Support System analysis and performance measurement analysis
• Coordinate resolution of corrective actions, process definition, and review
• Auditor of processes and procedures
• Communicate with Management
• Supervise quality assurance team specialists' daily activities
• Manage Jira task completion and compliance
• Supervise small team in Infinity System troubleshooting, root cause analysis, general auditing, and documentation

Qualifications and training required

• High School diploma or general education degree (GED) required.
• Post High School education preferred.
• 1 years leadership experience
• 4 years tolling experience or equivalent
• 3 years Infinity Product testing or operations experience

Key skills

• Working knowledge of Windows Office software applications and services (Word, Excel, PowerPoint, SharePoint, Teams, etc.)
• Ability to read and assimilate knowledge through documentation
• A good understanding of business practices
• Ability to think in the abstract and see how small details fit into the bigger picture
• A creative mindset - and the ability to approach a problem creatively
• Good communications skills, both written and verbal
• A meticulous approach to work
• Ability to use logic and reasoning to identify the strengths and weaknesses of systems

Language Skills:

• Ability to read and comprehend simple instructions, short correspondence, and memos,
• Ability to write simple correspondence,
• Ability to effectively present information in one-on-on and small group situations to customers, clients, and other employees of the organization,
• Reasoning Ability,
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds.

Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

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