Regional Sales Director at PACS in Farmington, Utah

Job Description:

About PACS!

PACS is elevating healthcare in the post-acute care space by delivering on our mission and values to create real change. By striving for the best while staying true to who we are, we're forging a bright future for post-acute care delivery and support across the nation.

Our company is growing quickly and has many exciting milestones ahead of us. This means at PACS you will have plenty of opportunities to engage in exciting work as you grow and develop in your career. You will be a key player in creating and providing valuable information to both internal and external stakeholders across the US.

General Purpose

The Regional Sales Director is a key leadership role responsible for overseeing and managing the sales performance

within a designated region. The primary objective of the role is to coach, inspire, and support a team of local

leadership, including the executive director and sales leader, to achieve targeted sales occupancy and revenue goals.

The Regional Sales Director plays a crucial role in driving sales success within the designated region. By providing

guidance, support, and inspiration to the sales team, they contribute to achieving targeted sales goals and ensuring

long-term business growth.

Essential Duties

BUILD SALES CULTURE

• Local Sales Culture - Work closely with local leadership teams to ensure each location has an optimized sales

culture aligned with overall objectives, systems and resources and sales goals.

• Work with community sales director to "lead through influence"

KNOW YOUR NUMBERS

• Sales Strategy - Develop and implement effective sales strategies and tactics to drive occupancy and revenue

growth in the region, aligning with overall company objectives.

• Goal Setting - Collaborate with the VP, RDO, executive director and sales team to set clear, challenging, and

achievable sales targets, ensuring they are aligned with the overall sales goals and objectives.

• Performance Monitoring - Regularly monitor and analyze sales performance metrics, including revenue, sales

activities, and pipeline management, to identify areas of improvement and take appropriate actions.

• Sales Forecasting - Work closely with the sales team to develop accurate sales forecasts and participate in the

development of the annual sales budget.

SYNERGIZE THE SYNERGY TEAM

• Work closely with your Regional DDO and Regional Clinical Director to model leadership for the community

team and collaborate on areas of improvement across all departments, set and take appropriate actions

• Sales Support - Collaborate with internal departments, such as marketing, product development, and customer

service, to provide necessary support and resources to the sales team, ensuring smooth operations and

customer satisfaction.COACH SALES LEADERS INTO SALES CHAMPIONS

• Develop deep understanding of the Pillars of Success for the community sales director role

• Coach for Success - Establish a routine Coaching Call (weekly or EOW) with each sales leader to invest in,

develop and support a high-performing sales team by providing guidance, coaching, and mentoring to

ensure individual and team success.

• Relationship Management - Work closely with the sales team to show them how to build and maintain strong

relationships with key customers, partners, and stakeholders to drive business opportunities and ensure

customer satisfaction

SITE VISIT EXCELLENCE

• Work with RDO and PACS Senior Living sales leadership to establish regular cadence of site visits, being

flexible as business needs change.

• Establish well thought out agenda following the site visit excellence checklist

• Performance Evaluation - Participate in regular performance evaluations and provide constructive feedback to

the local leadership and sales team, identifying areas of improvement.

EQUIP AND EMPOWER COMMUNITY TEAMS

• Training and Development - Identify training needs and provide ongoing training and development

opportunities to enhance the executive director and sales directors' sales skills and capabilities.

• Ambassador Training - Work with community ED to host routine Ambassador Training, ensuring all leadership

team members, concierges and other team members are trained in customer service, excellent telephone

etiquette, "walk in" and back up tour support.

MARKET INTEGLLIGENCE

• Market Analysis - Stay updated on market trends, competitor activities, customer needs, and pricing and

provide insights to the sales team to drive strategic decision-making and effective sales approaches.

• Communicate identified trends and market changes with RDO and PACS Senior Living sales leadership

TRAVEL

• Employee must be able to travel a minimum of 50% to support assigned region.

SKILLS

• Demonstrated sales closing skills with a consistent record of high occupancy results.

• Collaborative team player able to establish effective working relationships with team members.

• Demonstrated experience in promoting a high level of customer service and hospitality towards and among all

residents, associates, and visitors.

• Self-motivated to accomplish goals with a strong sense of accountability for results.

• Possess an appreciation of seniors and an understanding of the aging process.• Must possess a general knowledge of laws and restrictions regarding Assisted Living, Memory Support and

Independent Living (where applicable), as well as a solid understanding of opportunities and limits of

other levels of care within senior living.

• Strong leadership and coaching skills with a track record of successfully managing and motivating sales teams.

• Excellent communication and interpersonal skills to effectively collaborate with internal and external

stakeholders.

• Results-oriented mindset with a focus on achieving sales targets and driving revenue growth.

• Strong analytical and problem-solving abilities to identify sales opportunities and develop effective strategies.

• Proven ability to build and maintain relationships with clients, partners, and stakeholders.

• Willingness to travel within the region as required.

Qualification

Education and/or Experience Bachelor's degree in business administration, marketing, or a related

field or combination of education and experience. Proven experience as

a sales manager or in a similar role, preferably in the same industry or

related field. Demonstrated sales closing skills with a consistent record

of high occupancy results.

Language Skills Ability to read technical procedures. Ability to read and comprehend

policy and procedure manuals. Ability to effectively present

information and respond to questions from managers, coworkers and

families. Demonstrated experience in promoting a high level of

customer service and hospitality towards and among all residents,

associates, and visitors. Demonstrated communication excellence,

verbally and in writing; comfortable presenting to large groups.

Mathematical Skills Ability to apply concepts such as fractions, percentages, ratios and

proportions to practical situations. Familiarity with sales performance

metrics.

Reasoning Ability Ability to solve practical problems. Ability to interpret a variety of

instructions furnished in written, oral, diagram, or schedule form.

Certificates, Licenses, Registrations Not Required.Physical Demands

To excel in this role, it is crucial for the employee to be prepared for the possibility of working with residents who

may exhibit disruptive behaviors, including verbal or physical contact issues. The physical demands outlined below

are indicative of those essential for job performance, and reasonable accommodations can be arranged to facilitate

individuals with disabilities in carrying out these vital functions. In the course of performing job duties, the

employee will routinely engage in activities such as sitting, standing, walking, using hands to handle and feel,

reaching with hands and arms, talking, and hearing. Additionally, there may be occasional requirements for

crouching and lifting items weighing up to 50lbs. The employee's specific vision abilities should encompass the

capacity to see both near and far distances.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while

performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with

disabilities to perform the essential functions.

The noise level in the work environment is usually low to moderate.