Analyst, Student Accounts at Northeast Wisconsin Technical College in Green Bay, Wisconsin

Job Description:

We believe every member on our team enriches our diversity by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and to discover, design, and deliver solutions. We value the ability to serve students from a broad range of cultural heritages, socioeconomic backgrounds, genders, abilities, and orientations. Therefore, we seek applicants who demonstrate they understand the benefits of diversity in a higher education community. Consideration will be given to equity-minded individuals committed to collaborating with faculty, staff, administration, students, and community partners who are also committed to closing equity gaps.
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Department: Student Financial Wellness

Reports To: Director, Student Financial Wellness and Financial Aid

FLSA Status: Non-Exempt

Salary Grade: D

Amount of Travel Required: Day travel to other NWTC campus locations and regional centers as needed

Workday Job Profile #: JC100326

Positions Supervised: None

LOCATION: Green Bay

STANDARD HOURS: 37.5 Hours per week; Typical hours Monday-Friday 8:00 a.m. - 4:30 p.m.; Flexibility required to include other evening and/or weekend hours, as necessary.

PAY RANGE: $25.81 - $27.81 per hour

*Salaries/Wages for all finalists (internal and external) will be placed

within the range
based upon education, experiences, current wages, and internal equity.

POSITION SUMMARY

Assist in the administration and processing of financial information in accordance with applicable regulations. Develop and implement policies and procedures to resolve student finance related issues for students.

ESSENTIAL FUNCTIONS

Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the functions identified in the job description.

Essential Functions Statement(s)

• 
  

  Serve as the primary resource in resolving complaints and initiating resolution on student finance related issues through the district.

  
  


• 
  

  Maintain the student information system as it relates to financial data and records; process and review financial information in accordance with federal state regulations along with standard accounting and financial procedures.

  
  


• 
  

  Serve as the liaison between multiple federal and state agencies to process funding as well as, investigate and resolve complex problems and issues encountered by staff and students.

  
  


• 
  

  Perform complex record management and analysis on various financial sources; maintain and monitor specialized funding programs and budgets; manage and reconcile financial accounts.

  
  


• 
  

  Interpret and communicate technical and financial regulatory updates; generate reports and review analytics to recommend process improvements.

  
  


• 
  

  Assist in the design, development, and implementation of policies and procedures; research new uses of technology and best practices; develop and implement process improvements.

  
  


• 
  

  Coordinate with Instructional Information Technology the implementation of new technology and system enhancements.

  
  


• 
  

  Participate on project implementation teams, perform testing, and update system tables.

  
  


• 
  

  Train employees throughout the district on the processes and procedures related to the student information systems and financial regulatory compliance. Create and maintain training documentation.

  
  


• 
  

  Facilitate the development and implementation of communication to the College community and the general public.

  
  

POSITION QUALIFICATIONS

Competency Statement(s)

• 
  

  Values - Demonstrate behaviors and action that support the College's values - Customer Focus, Everyone Has Worth, Passion and Inspiration, Collaboration, Emotional Intelligence, Results and Accountability, Valuing Talent and Well Being, and Ethics.

  
  


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  Student Success - Demonstrate behaviors and actions that support student recruitment, retention, and student success initiatives.

  
  


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  Diversity Oriented - Ability to work effectively with people regardless of their age, gender, race, ethnicity, religion, disability, socio-economic background, or job type.

  
  


• 
  

  Analytical Skills - Ability to use thinking and reasoning to solve a problem.

  
  


• 
  

  Accountability - Ability to accept responsibility and account for his/her actions.

  
  


• 
  

  Accuracy - Ability to perform work accurately and thoroughly.

  
  


• 
  

  Customer Oriented - Ability to take care of the customers' needs while following company procedures.

  
  


• 
  

  Detail Oriented - Ability to pay attention to the minute details of a project or task.

  
  


• 
  

  Organized - Possessing the trait of being organized or following a systematic method of performing a task.

  
  


• 
  

  Time Management - Ability to utilize the available time to organize and complete work within given deadlines.

  
  


• 
  

  Problem Solving - Ability to find a solution for or to deal proactively with work-related problems.

  
  


• 
  

  Research Skills - Ability to design and conduct a systematic, objective, and critical investigation.

  
  


• 
  

  Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace.

  
  


• 
  

  Conflict Resolution - Ability to deal with others in an antagonistic situation.

  
  

SKILLS & ABILITIES

Education: Associate degree

Experience: Three years related experience.

**An equivalent combination of education and work experience may be considered.

Cultural Competence: Demonstrated commitment to diversity, equity, and inclusion and sensitivity to and understanding of a diverse community of college students, faculty, and staff.

*NWTC welcomes candidates who currently possess the desired skills and experience and are committed to learning and growing.

Computer Skills

Microsoft Office Suite and data-based information systems

Experience with Financial Database Management System

PHYSICAL DEMANDS

Physical Demands

Lift/Carry

Stand

O (Occasionally)

Walk

O (Occasionally)

Sit

F (Frequently)

Handling / Fingering

O (Occasionally)

Reach Outward

O (Occasionally)

Reach Above Shoulder

O (Occasionally)

Climb

O (Occasionally)

Crawl

O (Occasionally)

Squat or Kneel

O (Occasionally)

Bend

O (Occasionally)

10 lbs or less

O (Occasionally)

11-20 lbs

N (Not Applicable)

21-50 lbs

N (Not Applicable)

51-100 lbs

N (Not Applicable)

Over 100 lbs

N (Not Applicable)

Push/Pull

12 lbs or less

O (Occasionally)

13-25 lbs

O (Occasionally)

26-40 lbs

N (Not Applicable)

41-100 lbs

N (Not Applicable)

N (Not Applicable)

Activity is not applicable to this occupation.

O (Occasionally)

Occupation requires this activity up to 33% of the time (0 - 2.5+ hrs/day)

F (Frequently)

Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day)

C (Constantly)

Occupation requires this activity more than 66% of the time (5.5+ hrs/day)

The College has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the College reserves the right to change this job description and/or assign tasks for the employee to perform, as the College may deem appropriate.

We strive to accommodate any individual who requires adjustments to ensure a fair and equal employment process. If you require specific accommodations during the application and/or screening process due to a disability or other reasons, please contact Talent and Culture at talentandculture@nwtc.edu or 920-498-6286.

Northeast Wisconsin Technical College does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term. If you have questions regarding this, please contact Talent and Culture.

NWTC does not discriminate on the basis of political affiliation, age, race, creed, marital status, color, religion, sex (including sexual orientation, gender identity, and gender expression), national origin, disability, veteran status, genetic testing or other applicable legislated categories, ("each a protected class"). Inquiries regarding the College's nondiscrimination policies may be directed to the Vice President for Diversity, Equity, and Inclusion at (920) 498-6826 or equity@nwtc.edu.

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