Sr Site Specialist at Thermo Fisher Scientific in Gilbert, Arizona

Job Description:

Work Schedule

Standard (Mon-Fri)



Environmental Conditions

Able to lift 40 lbs. without assistance



Job Description



As part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner, and safer.



How do we
make
an
impact
?



Unity Lab Services provides a single source for integrated lab service, support, and supply management. Our customized service offerings and world-class service experts have the flexibility and experience to uniquely address our customer's laboratory's business needs.



What will you do

• Use inventory/order management electronic systems to perform the following activities: on-site program replenishments and disbursements, receiving, put-away, stock rotation, cycle counts, order entry and expediting, customer service call resolution, product returns, and backorder processing
  
  


• Analyzes/maintains/reconciles various reports to ensure contractual requirements are met
  
  


• Proactively collaborate with the supervisor any customer concerns and/or potential problems and effectively address customer concerns within established resolution timeframes.
  
  


• May perform other responsibilities as assigned
  
  

How
will
you
get
here





Education



High school diploma required.



Experience



2 years of related experience within a laboratory setting is preferred. Experience working in customer service is also a plus.



Knowledge, Skills, Abilities

• Able to read, write, and speak English fluently
  
  


• Strong verbal and written communication skills, and desire to deliver excellent customer service. This includes maintaining a professional appearance and demeanor in all interactions and upholding Thermo Fisher Scientific's values, including confidentiality.
  
  


• Demonstrates computer proficiency and possesses intermediate skills in Microsoft Office suite of software.
  
  


• Independently operates handheld scanners to enter data in various systems as needed; as well as analytical skills to reconcile reports.
  
  

Work Environment

• Works primarily at customer sites, which may require independent work. Work areas may include spaces where chemical-based allergens are in use (such as penicillin, tetracycline, etc)
  
  


• Depending on the area of the building, personal protective equipment may be worn.
  
  


• Regularly use equipment including pushcarts, pallet jacks, mobile cylinders, forklifts, etc. to push/pull up to 100lbs to include use of a fleet vehicle.
  
  


• Regularly required to stand, walk and conduct manual material handling (twisting, bending, reaching, lifting, etc.) for prolonged periods.
  
  


• Ability to lift 30 - 40lbs, and up to 50lbs occasionally.
  
  


• Ability to work overtime, as needed.
  
  

Benefits



We offer competitive remuneration, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!


Accessibility/Disability Access


Job Seekers with a Disability: Thermo Fisher Scientific offers accessibility service for job seekers requiring accommodations in the job application process. For example, this may include individuals requiring assistance because of hearing, vision, mobility, or cognitive impairments. If you are a job seeker with a disability, or assisting a person with a disability, and require accessibility assistance or an accommodation to apply for one of our jobs, please submit a request by telephone at 1-855-471-2255*. Please include your contact information and specific details about your required accommodation to support you during the job application process. Apply Now