Oldcastle APG, a CRH Company, is the leading provider of outdoor living solutions in North America with an award-winning portfolio that enables customers to Live Well Outside. Inspiring endless possibilities with enduring performance, its collection of premier building products create inviting outdoor spaces where people connect, reflect and recharge. The manufacturer's signature brands include Belgard® and Echelon® hardscape and masonry materials; Barrette Outdoor Living® and MoistureShield® fencing, decking and railing; Sakrete® and Amerimix® packaged concrete and mortar; Techniseal® sands, jointing technologies and surface protectors; PebbleTec® pool finishes; plus popular brands of landscape and gardening materials.
Job Summary
Ensure successful back-office business system integration and assimilation of acquired companies
Existing process discovery, mapping existing back-office processes to Oldcastle APG systems and identifying process gaps
Support and manage the configuration, implementation and training of IT systems and SOX Controls
Depending on needs of local entity, lead or assist with Go live on IT systems
Manage post go live support and training as needed
Job Responsibilities
Systems Training Management
Coordinate and manage ongoing training and support of ERP and IT systems to include Infor M3 and M3 cloud
Collaborate with IT staff and other resources on the development and implementation of training materials and training sessions
Build rapport with the National group businesses to help increase system adoption and encourage feedback of potential improvements
Collaborate with business leaders in analyzing business process, technology, or training issues and develop strategies for performance improvement
Acquisition Integration
Support integration of new acquisitions through remote and on-site post-close support, including facilitation of IT systems setup, serving as a support resource to local employees, providing troubleshooting support and answers to questions, and delivering hands-on training
Perform and manage hands on system configuration as needed
Drive adoption of standard practices and processes across the existing network of companies
Facilitate cross-company/region/division training & best practice sharing
Always maintain professional demeanor while representing the company
Regular and predictable attendance at assigned times is required
Manage training and end-user support during and after the implementation process
Project Management and Delivery
Assist in the management of projects and ensure the systems function as required on acquisitions
Prioritize initiatives across various acquisitions and execute to completion with local teams
Ensure transparency and accountability for tasks and deliverables
Effectively communicate project risks / issues with proposed solutions
Other duties as required by management
Information Technology Coordination
Act as an ambassador between the Information Technology team and the National Group
Ensure IT issues are resolved in a timely manor
Work with business units in resolving issues as needed
Job Requirements
5+ years of information technology, training, and or management experience
Experience delivering business systems and process training preferred
Previous experience with ERP System integrations
Willingness to work within a team environment onsite and/or remote without supervision
Candidate will be required to travel as needed. The selected individual must be willing and able to travel when and where appropriate. At times, this may be 1-2 days a week. At other times, it could be 4-5 days a week
Up to 50% travel
Technical skills including Infor M3 and M3 Cloud, Microsoft Word, Excel, PowerPoint, Outlook, Visio and SQL Query
Ability to assess business needs and develop an accurate system configuration
Demonstrate strong internal and client-facing customer service skills
Advanced troubleshooting abilities and analytical skills with a high attention to detail
Ability to facilitate change using a hands-on, collaborative approach
Strong coaching and influencing skills, as well as the ability to develop others
What CRH Offers You
Highly competitive base pay
Comprehensive medical, dental and disability benefits programs
Group retirement savings program
Health and wellness programs
A diverse and inclusive culture that values opportunity for growth, development, and internal promotion
About CRH
CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.
If you're up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!
Oldcastle APG, a CRH Company, is an Affirmative Action and Equal Opportunity Employer.
EOE/Vet/Disability--If you want to know more, please click on this link.