Project Manager at Crush Studio in Denver, Colorado

Job Description:

Overview
Crush Studio is a design and production agency dedicated to the art of experiential events. We love telling stories through experiential design and strive to produce interiors, environments and events that are both beautiful and engaging! We are a woman-owned and women-led team known for our creativity, use of color and materials, and our stylish install outfits!

As Project Manager you will be responsible for the day-to-day management of the project structure, client communications and overall success of our projects.

The ideal candidate will be solutions-oriented, energetic, positive and confident, and exude determination, resourcefulness and fastidious attention to detail. This role will require the ability to manage multiple projects while precisely and accurately tracking all moving parts from pre-production through post-production.

At Crush, you'll work alongside a talented, focused and passionate team that values creativity and precision in every project. As a Project Manager you'll play a critical role in shaping environments and experiences that captivate and inspire our core audiences.

This is a full-time in-person role at our office near downtown Denver, with remote work/work from home on most Mondays and Fridays.

CRUSH VALUES

• From the Heart - We believe the best kind of work brings you to life and comes from the heart. Our work engages mind, body and heart, while bringing out genuine human connection. Our undisputed commitment to 'Crushing It' is grounded in a culture that is genuine, playful and infused with passion.
• Dirty Hands & Determination - We're not afraid of putting in a little elbow grease or a little hustle to make dreams come true. We are poised to tackle challenges as they come and know that when we work together we can make magic happen. We love pooling our collective creativity, experience, energy and resources for our clients, colleagues and crushes. We are in this for the LTR. And LTRs are about putting in the hard work
• Always Be Prepared - Our team owns every part of the project we possibly can! We are here to make our clients' lives easier, and make them look good. From our digital docs to our tangible tool kits, we prioritize organization across every level of our work. We know that in the events industry, a wild card is in the works around every corner. By committing relentlessly to our processes - we gain efficiency, allow space for creativity and strategic problem-solving. And packing a mean toolkit - never hurts.
• You Can Sit With Us - We create an inclusive environment where everyone has a seat at the table. Crushers lead with humility and celebrate vulnerability - we're the team you can eat lunch in front of when you have a meeting-packed day. Our love extends from the Crush crew - to our clients, vendors, partners, neighbors, community and planet.
• Make it Shine - While happiness does come from steamed curtains, trimmed zip ties, perfectly managed cables and quickly bussed tables - we know that true joy comes from infusing our projects with clever details, meaningful moments and a little surprise and delight.

ROLE-SPECIFIC QUALIFICATIONS

• Exceptional communication skills and ability to manage needs from multiple stakeholders, including clients, internal and external teams.
• At least 3 years of experience in a related role within the design, production or event industries and a general interest in creative fields-arts, event design, interior design.
• A disciplined, systematic, and determined approach to work, with strong accountability for meeting deadlines and budgets.
• Experience managing complex $100K+ budgets.
• Strong organizational skills with the ability to multitask and manage multiple projects efficiently and a general interest in process development.
• Ability to react in a solution-oriented manner when problems arise, creating backup plans with a bright and creative approach.
• PMI Certification is a plus!

CRUSH GENERAL QUALIFICATIONS (ALL ROLES)

• Professional appearance and demeanor with excellent interpersonal, verbal & written communication skills
• High-sense of responsibility, ability to self-manage and to work autonomously
• Ability to utilize critical thinking skills in order to determine best solutions based on knowledge of Crush and client expectations
• A team player: ability to collaborate with various levels of management, coworkers, clients - with the ability to process multiple streams of input and synthesize into action
• High energy, self-starter that contributes energy and inspiration to the team while maintaining a "can-do," solutions-oriented attitude
• Strong desire to work as part of a fun, creative team in a fast-paced, out-of-the-box environment
• Fun and overall pleasant to work with
• Must be able to lift, carry, push, pull or otherwise move objects up to 50 lbs
• Growth mindset with an eagerness to learn new methods and practices and engage in robust discussions in order to improve self and team performance
• Affinity for arts & crafts, hands-on, physical work, design and decor
• Affinity for creating meaningful moments of human connection within our spaces, with our clients and with our team

Salary & Benefits
This role has flexible workday hours between 8 am-6 pm at our studio close to downtown Denver. This position is based in the office, with flexibility for working from/home alternating Mondays and most Fridays. The salary range for this position is 70,000-80,000 dollars.

• PAID TIME OFF
  • 10 paid holidays, plus soft close during the holiday break
  • 15 days per year to start, with a day added for each year of service (up to 20 days)
  • 3 additional sick/mental health days
  • Bonus day off for your birthday
  • Shortened Friday work hours based on completion of job responsibilities for the week and dependent on event schedule
  • Flex time for installs and events when weekend days and any company holidays are worked (can be used as desired, but do not roll over from year to year and are not paid out)
• FAMILY LEAVE
  
  • Colorado Employees - FAMLI Benefits - includes up to 12 weeks paid medical or parental leave (Colorado residents only). Both employees and employers contribute to this program via automatic payroll deductions (similar to unemployment)
  • Up to 6 weeks paid medical or parental leave as applicable to supplement FAMLI leave to get to 12 total weeks paid
• OTHER BENEFITS
  
  • 10 remote work days (in addition to most Mondays & Fridays remote)
  • Retirement: Simple IRA with company match of 50%, up to 3% for employees 6% contribution
  • Health: $150 towards participation in company-sponsored ICHRA (Individual Coverage Health Reimbursement Arrangement) or received a post-tax health care expense monthly stipend
  • Cell Phone: $100 monthly phone reimbursement
  • Discretionary bonuses
  • Access to Trade Discounts for personal furniture and home decor purchases
  • TSA PreCheck or Global Entry

NEXT STEPS
Please email your resume as a PDF with a brief email about yourself and let us know why you are interested in this job. Additionally, please provide super short answers to the following questions and send all items to careers@crushstudio.com. Please format your subject line as follows: [Last Name] x PM24 Applicant.

• How do you keep yourself organized?
• It's 9 pm and your event has to be show ready tomorrow at 12 pm. You can tell the team is getting tired and you still have a lot to do before the event is show-ready. What do you do?
• Please describe a recent visit to a hotel or restaurant (or other space) that wowed you with their design. What made it work? What could have been improved?
• The Zombie Apocalypse is upon us and we all have to pitch in to fight for our lives. How do you contribute to the team?

ROLE-SPECIFIC RESPONSIBILITIES
The Project Manager will lead the team in process flow and communications on high-profile projects, ensuring that they align with client needs, project goals, and successful outcomes. The responsibilities of this role include, but are not limited to:

• Day-to-day client communications lead. Acts as the "squeaky wheel" with both the internal and external team and client/partner teams: reinforcing process, nudging process along, following up and clarifying roles, responsibilities and next steps.
• Serve as the primary point of contact for clients, addressing concerns promptly and in a solution-oriented manner. Provide regular status updates.
• Effectively communicate delays or budgetary concerns.
• Travel to site checks and project installations - leading client comms on-site, and communicating expectations of event day involvement.
• Develop project strategies that optimize guest and client experiences.
• Identify key performance indicators to demonstrate project value, the "why" behind what we do.
• Work to understand and elevate brand strategy initiatives.
• Manage multiple projects simultaneously, staying rigorous and consistent in the approach to each project's unique needs and timelines.
• Communicates client priorities and notes to the team.
• Go-to accountability partner for clarity and project alignment, coordinating questions and insights.
• Present feedback in a constructive format.
• Ensures project deliverables address client direction.
• Record meeting notes, and keep client initiatives top of mind in internal reviews. When appropriate, lead a Wrap Up at the end of client calls to
• summarize action items and next steps.
• Assist Prodution and Design teams in researching and solve complex logistical challenges.
• Review all deliverables to ensure all logos and artwork adhere to brand standards. (Thoroughly reviews brand guidelines).\
• Creates and manages key project plans including the Project Brief, Hot Sheet, Timeline, Budget, SOW, Team Calendars and Asana board.
• Contribute to the development of new processes, methodologies and innovations that enhance project efficiencies and outcomes.
• Provide historical context for year-over-year projects, organizing information in a way that helps Crush level up at each event.
• Project administrative operations which includes: processing invoice requests, processing COI requests, developing the Scope of Work and Master Service Agreements.
• Hits target dates for internal documentation of agreements
• Processes any event-related paperwork for particular events including: credential requests, labor and union requests, drayage forms, etc . Coordination with event liaison as needed.
• Organization and documentation of agreements, in conjunction with Finance Team.

CRUSH GENERAL RESPONSIBILITIES (ALL ROLES)

• General production hands-on work during project installs. Tasks include cleaning, sweeping, moving things, tidying, organizing, hanging, zip-tying, gaff taping, cord management, fluffing pillows, steaming/ironing and moving furniture.
• Assist with event packing, unloading and reloading, and the organization of event materials as needed during install and strike processes.
• Some travel will be required, estimated to be every 6 to 8 weeks, which will include weekends and more untraditional hours, including some overnight installs. Crush will do its best to accommodate personal schedules and needs in scheduling and planning.
• Timesheet tracking - tracking hours spent on projects in order for studio-wide project analysis.
• Credit card coding - accurately tracking expenses via AirTable and providing receipts for IRS documentation.

ANTI RESPONSIBILITIES

• Design, art direction or creative direction
• Project team creation

MEETINGS

• Crush Weekly (Attend)
• 1:1's with manager (Attend)
• Internal project related meetings (Lead)
• Client project meetings (Lead and Attend)

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