Financial Advocate ll at Cincinnati Children's Hospital Medical Center in Cincinnati, Ohio

Job Description:

Job Description



At Cincinnati Children's, we come to work with one goal: to make children's health better. We believe in a holistic team approach, both in caring for patients and their families, and in advancing science and discovery. We strive to do better and find energy and inspiration in our shared purpose. If you want to be the best you can be, you can do it at Cincinnati Children's.



Cincinnati Children's Hospital Has Been Named:

• Consistently recognized by U.S. News & World Report as a top 10 children's hospital in the nation


• One of four Medical Centers making the list of the 2022 Glassdoor Best Places to Work
  


• A Top Hospital and Health System for Diversity recognized by DiversityInc


• One of the nation's most innovative companies by Fortune in March 2023


• An LGBTQ+ Healthcare Equality Top Performer in 2022 by The Human Rights Campaign (HRC)

JOB RESPONSIBILITIES

• 
  Resources - Assessment, discernment, completion and mastery of entry level resources such as: income-based Medicaid, hospital financial programs and Title V funding.
  
  


• 
  Family Experience - Serve as a direct contact for parents with complex financial needs and billing concerns and work to improve the family's experience.
  
  


• 
  Family Education - Educate families how to utilize available resources and renew them for chronic care patients.
  
  


• 
  Hospital Billing - Basic understanding and utilization of hospital billing system.
  
  


• 
  Liaison - Act as liaison between family, customer service and basic billing teams.
  
  

JOB QUALIFICATIONS

• High school diploma or equivalent.
  
  


• 2 years of work experience in a related job discipline.
  
  


• NAHAM CHAA certification must be obtained within a year of hire into the role.
  
  

Market Leading Benefits Including:

• Shift Differential, Weekend Differential, and Weekend Option Pay Programs
  
  


• Medical coverage starting day 1 of employment. View employee benefits here.
  
  


• Competitive retirement plans
  
  


• Tuition reimbursement for continuing education
  
  


• Expansive employee discount programs through our many community partners
  
  


• Referral bonus program for current staff!
  
  


• Support through Employee Resource Groups such as African American Professionals Advisory Council, Asian Cultural and Professional Group, EQUAL - LGBTQA Resource Group, Juntos - Hispanic/Latin Resource Group, Veterans and Military Family Advocacy Network, and Young Professionals (YP) Resource Group
  
  


• Physical and mental health wellness programs
  
  


• Relocation assistance packages available for nurses!
  
  

Primary Location

South Campus



Schedule

Full time



Shift

Day (United States of America)



Department

Customer Service



Employee Status

Regular



FTE

1



Weekly Hours

40



Salary Range

$20.02 - $24.40


Comprehensive job description provided upon request.


Cincinnati Children's is proud to be an Equal Opportunity Employer that values and treasures Diversity, Equity, and Inclusion. We are committed to creating an environment of dignity and respect for all our employees, patients, and families. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, genetic information, national origin, sexual orientation, gender identity, disability or protected veteran status. EEO/AA/M/F/Veteran/Disability. Apply Now