Account Manager Sr at QTC Management, Inc. in San Antonio, Texas

Job Description:

Leidos QTC Health Services is seeking an Account Manager Sr.

Who is Leidos QTC Health Service?

Leidos QTC Health Service is the nation’s largest provider of disability and occupational health examination services. We are PASSIONATE about our country’s veterans, UNITED as a team and INSPIRED to make a difference. To provide high-quality, timely, and customer-focused medical examination service solutions, we honor our core values of integrity, innovation, agility, collaboration, inclusion and commitment. We celebrate diverse thinking and welcome contributions from all.

In this rewarding role you will:

Play a vital role in shaping and implementing the network expansion strategy and for ensuring proper management of current National and Business Vendor accounts. This role involves building and nurturing relationships with both existing and prospective accounts, validating their business models, and optimizing support for all programs. The Account Manager will develop and sustain strong, productive connections with Groups through regular, direct, and in-person communication. As a member of a cross-functional team, the Account Manager support the Manager and Sr Director for support of growth and maintenance of a robust network of healthcare professionals, ensuring high-quality healthcare services across all programs.

Essential Duties and Responsibilities:

• Build and sustain relationships with both new and existing accounts by understanding their needs and maintaining productive connections through regular, direct, and in-person communication.


• Supports leadership to ensure accounts meet customer expectations through proactive, predictive, and analytical management, while ensuring compliance standards and KPIs are achieved. This includes continuous review and monitoring of accounts to optimize performance for all programs.


• Identify and implement enterprise-wide efficiencies and solutions to ensure a quality workforce and standardized processes and metrics.


• Implement integration strategies and plans with relevant teams, organizations, and stakeholders to ensure successful execution of strategic plans that enhance value, manage risk, and improve affordability, and support growth and quality.


• Build strong relationships across accounts, offering valuable feedback to management and quality teams on issues, opportunities, and ways to enhance strategic priorities.


• Supporting with the creation, implement, and execute detailed retention strategies for accounts in partnership with other teams.


• Perform other duties and responsibilities as assigned.

Competencies:

• Travel Flexibility: Willingness to travel approximately 15% of the time or as needed.


• Communication Skills: Exceptional written, verbal, and visual communication abilities.


• Customer Data Analysis: Experience analyzing data to drive strategy and growth.


• OSHA ADA Knowledge: Strong understanding of OSHA ADA regulations.


• Cross-Functional Leadership: Proven ability to lead cross-functional teams and informal networks to foster a culture of quality throughout the organization.

• Prioritization: Ability to effectively manage competing priorities with a sense of urgency


• Motivational Skills: Capable of inspiring and motivating a high-performing team, maintaining accountability, and effectively solving problems while developing and supporting team performance.

Required Qualifications:

• Bachelor’s degree from an accredited college preferably in a healthcare related field or equivalent experience/combined education


• 5-9 years of experience in provider network contracting, negotiation required.


• Experience managing Key accounts with responsibility for achieving business results is preferred


• Must be able to successfully pass National Agency Check with Inquiries (NACI) background investigation

Pay and Benefits 

Salary: $98,682- $120,611 plus an 8% bonus potential (pay varies based off location)

We offer meaningful and engaging careers to support you and your career goals, all while nurturing a healthy work-life balance, and we are proud to provide an employment package that attracts, develops and retains the best talent:

• Competitive compensation and bonuses


• Tuition reimbursement


• A 100% company match of your pre- and post-tax contributions up to 5% of your salary, including immediate vesting of company contributions


• Generous paid time off (minimum of 14 days/year), as well as 10 paid holidays


• Access to flexible benefits, including health and wellness programs, long and short-term disability, an employee assistance program, employee referral bonuses, credit union access and flexible spending accounts


• An inclusive and ethical workplace

The Leidos QTC Health Services pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to): geographic location, responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. As a result, we offer meaningful and engaging careers to support you and your career goals, all while nurturing a healthy work-life balance. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here: Join Our Team | Jobs & Career Opportunities | Leidos QTC Health Services (qtcm.com)

The Leidos QTC Health Services pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to): geographic location, responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

 

Leidos QTC Health Services. is a VEVRAA Federal contractor and an Equal Opportunity Employer. The company has an ongoing commitment to affirmative action and the creation of a workplace free of discrimination, harassment and retaliation. The company recruits, hires, trains, and promotes individuals in all job titles without regard to race, color, creed, religion, ancestry, national origin, age, sex, pregnancy, sexual orientation, gender identity, genetic information, people with disabilities protected under law, and protected veteran status.

* This job description supersedes all prior job descriptions and is intended to describe the general content and essential requirements for the position listed above. It is not to be construed as an exhaustive statement of requirements, duties and responsibilities. Management reserves the right to add or change the duties of this position as required at any time.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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