Active in over 30 countries, Access World provides logistics, storage, and supply chain solutions tailored to individual requirements. From production to consumption, Access World handles all aspects of the supply chain, including handling, storage, transportation, warehousing, customs clearing, and overland transport. The company is located in Houston, TX.
Role Description
This is a full-time on-site role for a Customer Service Representative at Access World in Houston, TX. The Customer Service Representative will be responsible for providing customer support, ensuring customer satisfaction, managing customer service inquiries, and enhancing the overall customer experience on a daily basis.
Qualifications
Customer Service Representatives and Customer Support skills
Customer Satisfaction and Customer Service skills
Customer Experience management
Excellent communication and interpersonal skills
Problem-solving abilities and patience
Ability to work effectively in a team
Experience in logistics or supply chain industry is a plus
High school diploma or equivalent required, Bachelor's degree preferred