Insidesource DEI Statement By nurturing a culture where everyone experiences a deep sense of belonging and equity of opportunity, we will uphold our vision to "unleash human and business potential." We commit to being an anti-ism workplace and embedding diversity, equity, and inclusion throughout our business. Job Summary The Dispatcher role is a full-time position responsible for assigning specific supervisors, leads, drivers, installers, etc. to work teams and projects based on labor estimates and project requirements. Essential Duties And Responsibilities Including
Analyze work scope and labor estimate to determine crew allocation
Schedule and coordinate labor services by 2:00PM the prior business day
Communicate the next day work assignments to field personnel and subcontractors by 2:00PM
Notify Account Coordinators and Project Managers of the next day schedule modifications
Produces route sheet for delivery staff (drivers)
Maintain flexibility in schedule to accommodate reasonable last-minute assignments
Adjust field staff to meet scheduled finish dates and commitments
Account for time off requests, holidays, meetings, training, and other non-work-related labor assignments when building dispatch schedule
Collaborate closely with Field and WHS Supervisors to ensure manpower needs are understood
SUBCONTRACTORS
Responsible for outsourcing project work to subcontractors
VEHICLES
Assigns vehicles to field crews and delivery teams as necessary
PROJECT MANAGEMENT
Reviews final packets submitted by Account Coordinators and Project Managers to ensure completeness, accuracy, clarity of all job information.
Requests additional information if necessary.
FIELD OPERATIONS
Interfaces with the field crews to ensure team is aware of schedule for the day
Ensure that field paperwork is complete, clear and communicated to appropriate parties.
Skills, Knowledge, Experience Required
3+ years of job-related experience in contract furniture industry and/or logistics coordination and dispatching
Strong computer skills: proficiency in Microsoft Outlook, Word and Excel
Preferred knowledge of IQ Coordinator, RPC Software Core Business System or willingness to learn quickly
Understanding of revenue and expenses
Outstanding follow-up and follow through abilities
Excellent written and oral communication skills
Ability to manage time to be highly efficient
Detail-oriented, organized and creative
A positive, can-do attitude to handle day-to-day challenges
Strong team-oriented work ethic
Capacity to deal with frequently changing priorities
Temperament to handle stress effectively; remaining calm and focused
Ability to work on a variety of projects simultaneously in a fast-paced work environment
Ability to interact at all levels of personnel in a professional manner and to communicate clearly and consistently
Owns requests and accepts responsibilities for taking the appropriate action
An appetite for continuously learning new skills and embraces continuous improvement philosophies
Self-starter with strong focus on sustainable results
Ability to speak Spanish is a plus
Pay Range: $25 - $35 / hour The specific compensation offered to a candidate may be dependent on several factors including, but not limited to, experience, education, and specific licensing or qualifications.