Reimage new laptops using Deployment Server and Intune imaging tools
Once imaged, will work with the user to swap out the new laptop with the old one. This will include shipping and receiving of laptops to/from end users (refresh and give back) from/to HQ
When the user receives the new laptop, will assist the end user on the first login, and setting up their accounts on the new laptop
Also be tasked with troubleshooting end users related issues for staff working on site
Experience and skills will include:
Knowledge of Intune Imaging tools is a MUST
Knowledge of computers and other hardware devices
Knowledge of network troubleshooting, Ethernet and IP configuration
Knowledge of software distribution and patch management