EIS is a leading North American distributor of process materials, production supplies, specialty wire and cable and value-added fabricated parts for the electrical OEM, motor repair and assembly markets.
Our culture is highly innovative, collaborative and focused on building and maintaining relationships that allow us to surpass our customers' expectations. We embrace the qualities that make each of our team members unique and develop each other's skillsets so that together we can be stronger than the sum of our parts.
The Operational Support Specialist is responsible for a multiple facility and commercial support functions primarily related to daily billing, shipping support, inventory control, returns/credits and operational expense and supply management.
Responsibilities
Uses SAP to perform daily billing of all shipments out of multiple centers
Checks all billing orders for accuracy, profit margin and freight charges
Manages internal and external operations requests for orders, paperwork, tracking and billing
Processes facility expense invoices for multiple locations.
Purchases warehouse and office supplies for multiple warehouse locations
Inventory control - inventory receiving into SAP, daily cycle count processing, goods receipt/invoice receipt reconciliation in SAP inventory discrepancy resolution
Manages RMA and credit requests in conjunction with the sales team
Supports operations team on freight claims
Supplier PO expedites / works with Supply Chain
SAP material create process support
Maintains customer cost deviation files
Qualifications
Proficient in MS Office
SAP business software a plus
Requires an associate degree in related business field or equivalent work experience
Excellent persuasive and communication skills
Billing and invoice experience highly preferred
Proficient analytical skills
Strong verbal and written skills
Able to work in a team environment and fulfilling objectives with minimum direct supervision
Innovative, proactive, and self-directed
Able to focus on goals and develop a work plan that produces desired results