Agency notice resolution, accurate documentation and timely response to client via phone and or email.
Work with all employees of the tax department to ensure timelines are met for all daily, quarterly and annual filings.
Communicate with Application Support team to ensure all required tax information is obtained from client, including account numbers and rates for accurate and timely client set up.
Manage the tax functions for all service tickets, correction tickets and lost client tickets in Sales Force.
Research employee set up when a new tax code is generated.
Gather client account application instruction, forms etc.
Register EFTPS batch software.
Maintain and reconcile quarterly 941 filings to Annual 940 and W3 balancing as well as to data in payroll and tax software systems.
Job Requirements
Master Tax experience required
5 or more years' experience in payroll/payroll tax operations in a multi-company, multi-state organization, outsourcing environment preferred.
5 or more years' working with agencies on notice resolution.
Strong knowledge of applicable Federal and State Tax regulations
Prior experience working with Accounting software, HCM, CRM and Payroll systems
Knowledge of commonly used concepts, practices and procedures within payroll tax accounting.
Excellent analytical skills and ability to review and analyze tax data to identify and resolve problems.
Advanced knowledge of Microsoft Excel, Word and PowerPoint.
Excellent people, customer service and organizational skills.
Extremely detail oriented and focused on completion and follow up.
Strong collaboration, verbal and written communication skills.
Skilled in dealing with financial and numeric data.
Ability to multi-task and take on multiple projects with competing priorities and deadlines.
Excellent work habits, including a willingness to work the hours necessary to get the job done
Excellent communication and interpersonal skills for dealing with associates throughout the company and outside contacts, including financial institutions and client companies.
Why Alliance?
100% paid employer health, vision, dental, life and LTD insurance
401K with employer match
Competitive compensation consistent with qualifications.
Potential to gain additional compensation through variable compensation
Personal and Professional Development
Rewards and Recognition Program
Entrepreneurial Culture
Strong Team Environment with Social and Team Building Activities
Company Overview
Alliance Payroll Services (Alliance) aims to be the largest independent Human Capital Management (HCM) company in the United States by providing the most advanced technology to customers through its proprietary, single database, cloud-based software. To meet this goal, Alliance is constantly striving to innovate and create best-in-class human capital management solutions. Current products include: Recruitment, Applicant Tracking & Onboarding Solutions, Payroll Processing, Learning Management Systems, ACA Tracking & Compliance Services, Tax Processing, Benefits Administration, Employee Engagement Solutions, and many others.