Salary: Up to $110k, plus benefits and relocation assistance.
SUMMARY
As an Epic Resolute / Cadence Application Analyst, you will serve as the primary support contact for specific Epic applications, playing a crucial role in the organization's operational health and project success. Reporting to the IT Manager and through extensive collaboration with various stakeholders in multiple clinical departments, you will have a crucial role in the transition to Epic. This position involves a mix of operational experience, project management, and organizational skills, ensuring that project teams remain focused and that the Epic system aligns with the organization's business needs.
REQUIRED
Degree from an accredited school of nursing, bachelor degree preferred
Epic Certified in Cadence, Prelude, or Resolute - current upon hire.
3+ years' experience with Epic EMR implementation, configuration, and optimization.
Epic end-user or application support experience
Experience supporting clinical applications or healthcare environments
RESPONSIBILITIES
Act as the main support contact for the application's end-users, addressing and resolving any issues that arise.
Collaborate with various teams to identify and resolve issues impacting application performance and user experience.
Guide workflow design, system build, and testing, and tackle technical challenges associated with Epic software.
Manage system changes as per user requests and organizational needs.
Function as a liaison between end-users, Epic implementation staff, and business stakeholders to ensure system functionality meets business requirements.
Maintain regular communication with Epic representatives and participate in weekly project team meetings.
Engage with the business community and end-users to understand operational needs and direct workflow configurations.
Lead training initiatives and support end-users with troubleshooting and problem-solving.