Director of Operations - Washington, DC - Up to $130k
We are working with an entertainment hospitality group who has gained success by blending immersive experiences with upscale dining and social environments. With innovative venues, they provide a unique mix of competitive simulation, world-class service, and vibrant atmospheres, attracting both enthusiastic gaming and casual guests.
The Role
The group is seeking a Director of Operations for its newly opened location, responsible for overseeing day-to-day operations and ensuring exceptional guest experiences. This role involves managing all aspects of the venue, including staff training, service standards, and maintaining operational efficiency. The Director will also drive growth by implementing strategic initiatives, enhancing team performance, and ensuring the seamless execution of events and F1-themed experiences.
What they are looking for:
Minimum of 5 years in a senior operations role within the entertainment or hospitality industry, with a strong focus on guest experience and venue management
Proven ability to lead and inspire large teams, with at least 3 years of experience in managing and developing staff in a fast-paced, high-energy environment
Strong understanding of day-to-day operations, including staff scheduling, service standards, and operational efficiency, with a track record of driving successful outcomes
Experience in coordinating and overseeing events, ensuring flawless execution and exceptional service delivery, ideally within an entertainment-focused venue
Ability to implement strategic initiatives, manage budgets, and troubleshoot operational challenges, while driving growth and optimizing performance across the venue
If you are keen to discuss the details further, please apply today or send your cv to Ashley at COREcruitment dot com