3+ years collections experience including strong verbal and written follow-up with customers
Strong account analysis experience including researching paying and account discrepancies and collections resolution
Intermediate Excel skills
Preferred:
Bachelor's Degree or Associates Degree
Manufacturing industry experience
Job Summary/Description: A leader in manufacturing is looking for strong Credit and Collections Analyst to join the team. This role coordinates and processes documentation, invoice dispute resolution and customer payment for customer accounts. Performs account analysis and researches payment and account discrepancies. Identifies and verifies transactions and expedites a resolution of various invoicing issues that may be preventing payment. Provides collection resolution support between the customer, sales representative and the company. Following company policies and procedures, initiates a follow-up process when expected payment was not received. Additional responsibilities include Obtaining proof of deliveries: obtaining tax exemption certificates; customer account reconciliations; verifying and processing address changes.