Duration: 6++ months with high possibility of extensions
Description:
Significant experience in services-oriented architecture
Advanced skill in system-to-system integrations via internal and vendor APIs
Advanced knowledge of CRM solutions and strategies, including development
Advanced understanding of the range of and experience with built-in capabilities and options available in Microsoft Dynamics and the ability to make recommendations on how to best leverage those capabilities and options when formulating CRM solutions
Experience in developing case management through CRM solutions
Experience with Microsoft Dataverse
Understanding of Model Driven Apps and Canvas Apps
Knowledge of application integration with Power Apps
Knowledge of Power Automate
Knowledge of configuration management
Advanced skill in XML and JSON Data Structures
Experience working in Agile methodology
Familiarity with native mobile applications, responsive web applications and internal Customer Service Representative facing applications interfacing with cloud native microservices is a plus
Ability to write SQL queries
Problem solving skill - Work well under pressure and challenges, team-player, good listener, analytical, creative, approachable, etc.
Excellent verbal and written communication skills with the ability to partner with various levels of leadership within the organization
Ability to excel in a fast-paced environment with aggressive timelines that require managing multiple priorities concurrently
Experience in leading a direct or matrixed team is a plus