Insight Global is currently seeking Bilingual Customer Service Representatives to join a large healthcare provider in Anaheim, CA. In this role, you'll operate within a dynamic call center environment, fielding inbound calls from members. Your responsibilities will encompass addressing enrollment inquiries, facilitating appointment bookings, and efficiently handling customer complaints. This position is onsite 5 days a week.
Must Haves
6+ months working in a Call Center Environment
High School diploma or GED
Good communication and personality
Adaptable and eager to learn, willing to work in a fast-paced call-center