Our client, a leader in the financial technology industry, is looking to hire a Credit Collections Specialist to join their team in Plano, TX. This is a hybrid role and will be onsite 2x a week.
*This job is a 6-month W2 contract role with benefits and paid holidays!*
As a Credit Collections Specialist, you're responsible for recovering company losses by communicating with clients through phone and mail correspondence. You will manage delinquent accounts with a high degree of professionalism, empathy, and understanding while still able to firmly request payment from a range of clientele.
Candidates with experience collecting on delinquent accounts in the financial services industry or who have experience in high volume call centers will be a great fit for this role!
Responsibilities
Answer inbound calls and place outbound calls to overdue clients
Set up payment plans for financial services that align with clients' monthly budgets
Assess clients' account history and identifying problems when discussing payments or settlements
Communicate effectively with clients to consistently recover payment on delinquent accounts
Desired Skills & Experience
High School Diploma
1-2 years of prior collections experience
Strong customer service skills in a financial environment
Motion Recruitment Partners is an Equal Opportunity Employer, including disability/vets. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under Motion Recruitment Employment Accommodation policy. Applicants need to make their needs known in advance.