The Scheduling Coordinator schedules patient appointment/follow ups and/or surgeries as appropriate in the assigned unit/clinic.
Obtains authorizations and pre-authorization for services to be rendered. Verify insurance eligibility.
Schedules ancillary appointments as necessary for patients.
Ensures patient charts are prepared prior to appointments/follow up and/or surgery including x-rays and pertinent lab work.
Decides for any special equipment as needed. Reviews and codes charge slips for patient care services and/or surgical services rendered.
Maintains files and records, including supporting documentation for insurance claims.
Maintains master appointment/surgery calendar for physician(s).
Oversees equipment and office supply inventory. Reads all incoming mail, prioritizing and distributing as appropriate.
The Scheduling Coordinator acts as a liaison with other departments and physician office staff and arranges for all necessary support services and equipment needed for a case.
Responsibilities :
The Scheduling Coordinator actively coordinates an organized and efficient case flow of the surgery scheduling future day-to-day activities monitoring/resolving potential surgery scheduling conflicts.
The Scheduling Coordinator acts as a liaison with other departments and physician office staff and arranges for all necessary support services and equipment needed for a case.
Adheres to protecting patient confidentiality.
Promotes a professional business atmosphere utilizing the business computer communication systems.
Interacts with others in a positive, non-judgmental manner, managing conflict constructively avoiding escalating negative situations.
Communicates all changes with patient and surgical case information to all involved personnel.
Demonstrates accuracy and thoroughness in entering information into the computer systems.
Demonstrates flexibility, self-direction, accuracy and problem-solving skills in daily activity.