Outreach and Enrollment Specialist at Goodwill of Southwestern Pennsylvania in Pittsburgh, Pennsylvania

Job Description:

Goodwill of Southwestern Pennsylvania and North Central West Virginia is a nonprofit organization that funds job training, education, and other community programs by selling donated clothing and household items in Goodwill stores and online. We offer life-changing work on a mission-minded team. We are 1,000 working as one, and each of us is essential to helping our community thrive. For three years running, Goodwill has been named to Forbes’ list of America’s “Most Inspiring Companies”.

We offer a wide range of career opportunities from entry level to management in retail, human services, and administrative fields. Learn more about working at Goodwill. You can help. We can show you how.

POSITION SUMMARY:

The Outreach and Enrollment Specialist is responsible for the marketing of Goodwill’s Adult Workforce Programs
and the recruitment of WIOA-eligible participants in Pittsburgh and Allegheny County. This position is responsible
for functioning as a community point of contact to all prospective customers and referral sources, including
enrollment of participants. The Outreach and Enrollment Specialist will locate areas for community engagement,
build relationships with referral sources and track event opportunities. This role will work collaboratively with
other Goodwill departments.

Essential duties include, but are not limited to:

•  Promote and increase awareness of Goodwill’s Adult Workforce Programs at hiring and
  community events.


• Source individual programs and services with information regarding interested participants as
  gathered from recruitment activities.


•  Foster and develop relationships with area partners and engage Goodwill staff to make potential
  service connections.


• Participate in the recruitment and eligibility determination of potential program participants.

Status: Full-time

Location: Lawrenceville Workforce Development Center - 118 52nd Street, Pittsburgh, PA 15201

External Hiring Range: $17.40 -$18.10/hour

Schedule: Monday through Friday (8:00am – 4:00pm) Schedule can vary depending on department needs.

Travel Required: Travel is required, to Goodwill and community sites in Southwestern Pennsylvania.

QUALIFICATIONS:

• High school diploma or equivalent AND 3 years of experience required. OR
  


• Associates degree AND 1 year of experience required.
  

Required Education: Any related degree will be considered with the required experience.

Required Experience:  experience in any customer service field required. 

Preferred Experience:  Experience with outreach, program recruitment, enrollment, admissions, admissions support or similar administrative assistance.

REQUIRED CLEARANCES, LICENSES, AND CERTIFICATIONS:

• Qualified candidates must have a valid driver's license and reliable transportation for local travel.


• Candidates are expected to provide current, valid clearances (Child Abuse Clearance, FBI Fingerprints Clearance, and PATCH) prior to their first day of employment.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Human Services

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