Job Description:
RESPONSIBILITIES:
Responsibilities:
- Works with business owners to understand process and policy
- The IAM Business Systems Analyst processes, interprets and documents business processes, products, services and software through analysis of data
- Clearly extracts, articulates and documents business requirements
- Act as a SME for project efforts related to project work they are driving; This could include helping in the design/development of projects
- Author and execute testing strategy/scripts and document results
- Assist and support business stakeholders with user acceptance testing
- Assist with any change management activity, including training, documentation and communications that may be required
- Hypercare Support
- Adhere to and ensure project life cycle is being followed
- Provide approvals for various artifacts throughout the project life cycle
- Assist with driving initiatives owned by SRO
- Draft and submit changes for help topic documentation
- The IAM Business Systems Analyst proactively resolves customer satisfaction issues
- Manages ongoing relationship with all business partners to drive satisfaction with SRO Team
REQUIREMENTS:
- Bachelor's degree in business discipline is preferred
- 5+ years of related work experience in business analysis
- Experience working with different stakeholders and being able to build relationships
- Having the ability to extract requirements and create test scripts
- Experience in infrastructure project delivery is required
- Must have identity and access management deployment experience, ideally in SailPoint and CyberArk
- Would be nice to have content services platform deployment experience, ideally with Onbase deployment
Additional Requirements:
- Strong organizational and analytical skills to assist in multiple projects
- Strong verbal and written communication skills
- Proficient in MS Teams, Excel, Word and Visio
- Stakeholder/business centric mentality
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless
and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
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