Bilingual/Career Navigator at Full Employment Council, Inc. in Kansas City, Missouri

Job Description:

Bilingual/Career Navigator

The individual in this position will develop, lead, execute and coordinate follow-up activities that facilitate successful retention, completion of training and employment.  

Job Duties

• Employee will conduct interviews with customers to obtain information related to FEC programs and financial aid eligibility in a professional and courteous manner.  
• Employee will move customers through steps to enrollment.
• Employee will complete training obligations and Individual Training Account (ITA’s), enter code in mojobs and complete supportive services request.  Document obligations, mojobs case notes.
• Employee must have an understanding of credential and how to document in mojobs.

• Employee must have the ability to complete and maintain a database. 
• Provide written reports to management identifying the status of the follow-up system/counseling.
• Employee will provide outreach and recruitment efforts in a culturally sensitive manner at a variety of community venues that includes our targeted population and plan outreach activities based identified needs.
• Employee will be responsible for outreach and translation service for the Hispanic community.
• Provide follow up to FEC clientele.
• Other duties as assigned.

Knowledge:

• Ability to support and follow organizational procedures, programs and Policies.
• Must be detail oriented.
• Excellent verbal, written and organizational skills.
• Computer skills are essential.
• Ability to handle multiple assignment.
• Ability to act as a team member.

          

Skills:

• Excellent communication skills and writing skills.
• Skilled at developing and composing report formats.
• Skilled at performing multiple tasks while defining projects or tasks that may lack clarity.
• Skilled at engaging clients and other customers and stakeholders in follow-up efforts.
• Skilled in meeting and developing adequate timelines.

Abilities:

• Ability to work in a team environment.
• Ability to work in cohesive fashions that result in the accomplishments of goals and objectives and results in the motivation and support of team members as well as stakeholders.
• Ability to be proactive and an effective problem solver.
•  Ability to forecast and develop strategies concerning performance goals.

Qualifications

• Bachelor’s degree or equivalent in work experience at the leadership or functional level, dependent upon position.
• Requires counseling, or related field and experience career vocational.

                Counseling preferred.

                Must be able to speak Spanish and any other language, read and  write.

                Fluently is required.

• Must be able to pass a background check.
• Must have reliable transportation, valid driver’s license and auto insurance.

 

Apply online at feckc.org or www.jobs.mo.gov or rwaddy@feckc.org

Location: 1740 Paseo KCMO

 

Applications accepted until position is filled              

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EOE/AA/M/F/V/ADA E-verify Employer

The Full Employment Council is an Equal Opportunity Employer/Program.  Auxiliary aids and services are available upon request to individuals with disabilities.  All voice telephone numbers may be reached by person using TTY/TDD equipment via the Missouri Relay Services at 711.  

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