Join AT&T and reimagine the communications and technologies that connect the world. Our Consumer Technology experience team is delivering innovative and reliable technology solutions to power differentiated, simplified customer experiences. Bring your bold ideas and fearless risk-taking to redefine connectivity and transform how the world shares stories and experiences that matter. When you step into a career with AT&T, you won't just imagine the future-you'll create it.
We are seeking a motivated and skilled Lead System Performance Engineer to join our dynamic team. The ideal candidate will possess a deep understanding of performance testing and reporting, with a passion for ensuring optimal performance and reliability of our online applications.
Key Responsibilities
Performance Analysis: Regularly analyze system performance metrics to identify opportunities for improvement. Investigate and develop solutions for production performance issues.
Feature Impact Assessment: Review new product features and user stories to identify potential performance impacts. Create performance-related non-functional requirements and develop scripts to test and validate the performance of new customer-facing functionalities before they go live.
Collaboration & Strategy Development: Work closely with stakeholders to develop a performance strategy that aligns with key customer journeys. Implement Service Level Indicators (SLIs) and ensure Service Level Objectives (SLOs) and Objectives and Key Results (OKRs) are met.
Integration with Development & Operations: Partner with development and operations teams to facilitate software development, delivery, and deployment. This includes performing code analysis/reviews, conducting architectural integration analysis for performance enhancements, and ensuring software resiliency.
Root Cause Analysis: Utilize performance monitoring and profiling tools, log analytics, and customer experience monitoring tools to find the root cause of performance bottlenecks.
Multi-Tier Environment Experience: Work effectively within a multi-tier application environment in a large-scale, technically diverse organization.
Required Skills and Experience
Experience: Minimum of 5 years of experience in performance engineering or a related role.
Performance Testing Tools: Strong experience with performance testing tools such as Soasta CloudTest, LoadRunner, or similar.
Chaos Testing Best Practices: In-depth knowledge of chaos testing best practices to ensure system resilience.
Application Performance Monitoring: Proficiency in using application performance monitoring tools to identify and resolve performance issues.
Technical Expertise: Good understanding of React UI, Java, microservice technology stack, and architecture to identify problem areas during performance testing.
Analytical Skills: Ability to analyze performance metrics and logs to diagnose and address performance issues.
Collaboration: Proven ability to collaborate effectively with cross-functional teams, including developers, operations, and business stakeholders.
Problem-Solving: Strong problem-solving skills to develop innovative solutions for performance improvements.
Preferred Qualifications
Education: Bachelor's degree in Computer Science, Information Technology, or a related field.
Certifications: Relevant certifications in performance testing and engineering are a plus.
Our Lead System Engineering, earns between $143,800.00-$215,800.00 USD Annual, Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.
Joining our team comes with amazing perks and benefits: • Medical/Dental/Vision coverage. • 401(k) plan • Tuition reimbursement program. • Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) • Paid Parental Leave. • Paid Caregiver Leave. • Additional sick leave beyond what state and local law require may be available but is unprotected. • Adoption Reimbursement. • Disability Benefits (short term and long term) • Life and Accidental Death Insurance. • Supplemental benefit programs: critical illness/accident hospital indemnity/group legal. • Employee Assistance Programs (EAP) • Extensive employee wellness programs. • Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone.
AT&T is leading the way to the future - for customers, businesses and the industry. We're developing new technologies to make it easier for our customers to stay connected to their world. Together, we've built a premier integrated communications and entertainment company and an amazing place to work and grow. Team up with industry innovators every time you walk into work, creating the world you always imagined. Ready to #transformdigital with us?
Apply now!
#ConsumerTechnologyeXperience
Weekly Hours: 40
Time Type: Regular
Location: Plano, Texas
Salary Range: $143,800.00 - $215,800.00
It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.