Franchise Manager, Property Improvement Plans (Remote) at Sonesta Hotels International Corporation in Newton, Massachusetts

Job Description:

Job Description Summary

The Manager, Property Improvement Plans will work primarily with our lodging and development team, brand leaders and Architecture, Design & Construction (AD&C) team to write comprehensive Property Improvement Plans (PIPs) on any potential new deal requested by the LD team. PIPs may be written as desktop PIPs and/or on-site depending on the established practice for Sonesta.

The position will interact with the owner or owners' representatives conducting an on-site property tour and PIP writing exercise. Following this exercise, the position will write a comprehensive and exclusive PIP for the said property and subsequently review and edit the PIP after consultation with AD&C, brand leaders, franchise operations, legal and often, the developer of request. In addition, the position is responsible for writing desk-top PIPs, derived from a defined set of photographs taken by the developer or others. All PIPs will be issued, tracked, and monitored until deal execution.

The position will report to the Director, Property Improvement Plans and adhere to schedules and assignments as managed by the Director.

Job Description

Strategy/Planning

• Conduct comprehensive site surveys after a thorough property inspection via in person site visit or desktop review with the intention of producing an official Property Improvement Plan (PIP) as requested.


• Initiate, execute, and deliver physical (on-site) property improvement plans consistent with developed templates.


• Initiate, execute, and deliver desktop property improvement plans consistent with developed templates.


• Assist with updating PIP templates.


• Review drafted PIPs with the established review team (which may consist of brand management, AD&C, and onboarding resources) to modify based on their feedback and direction.


• Assist the Lodging Development team by reviewing, updating, and modifying the proposed PIPs as necessary in negotiating deals.


• Manages PIP process including entering PIPs for executed deals into Dynamics or current CRM.


• Convert documents to final PIP for inclusion in the Franchise License Agreement.


• Conduct follow up site visits to properties to monitor renovation milestone progress, when required.


• Other duties as assigned or as needed to facilitate and support the efforts of the Lodging Development team to close deals.


• Incorporate and stay current on new brand standards, design directions, brand specifications and other changing dynamics to the brand that need to be captured in PIPs.


• Analyzes and makes reports and recommendations regarding PIPs as necessary.

Financial Management

• Understand, communicate, and facilitate the education of developers and owners, where necessary in the budgeting of PIP requirements.


• Report and track actual PIP costs when available.

Organizational Management

• Support, comply and promote company initiative, policies, and guidelines.


• Handle employee issues in a professional and timely manner, as applicable.

Leading with Passion

• Responsible for ensuring success through the eyes of employees, guests, and owners


• Utilize and collaborate with resources across corporate departments


• Capable of influencing others to perform to their highest standard and establishing a trusting environment to enrich the culture


• Focus on the mission and well-being of the department, hotel, and company as a whole


• Lead by example and operate with the highest integrity and respect


• Inspire to embrace and demonstrate our values and pillars of Sonesta Hotels.

Additional Job Information/Anticipated

Pay Range

Position Requisites:

• Demonstrated knowledge of ADA requirements, life safety standards, industry practices, and Company Brand Standards.


• Working knowledge of hotel design and renovation terminology.


• Hotel Operations or related field experience preferred.


• Ability to travel as needed, depending on the PIP assignment schedule and other travel requirements. Travel will likely range from 10% to 25% of time or possibly more.


• Ability to work independently.


• Strong interpersonal skills; must enjoy working with general managers, owners and corporate staff.


• Thorough knowledge of computer systems: i.e. MS Excel, Word, PowerPoint, and electronic scheduling and e-mail systems.


• Excellent communication in both written and verbal formats.


• Demonstrated ability to multi-task and prioritize well to meet deadlines.


• Behaves with integrity, honesty and is open with owners and fellow associates.


• Develops effective working relationship with fellow associates, managers, outside representatives and agencies.

Pay range: $85,000 to $95,000. Base pay offer may vary depending on various factors, including but not limited to job related knowledge, skills and job specific/overall experience.

Benefits

Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:

• Medical, Dental and Vision Insurance


• Health Savings Account with Company Match


• 401(k) Retirement Plan with Company Match


• Paid Vacation and Sick Days


• Sonesta Hotel Discounts


• Educational Assistance


• Paid Parental Leave


• Company Paid Life Insurance


• Company Paid Short Term and Long Term Disability Insurance


• Various Employee Perks and Discounts


• Hospital Indemnity


• Critical Illness Insurance


• Accident Insurance

Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.