Medicare Product Management Lead Analyst - EGWP Products - Cigna Healthcare - Remote at Cigna in Nashville, Tennessee

Job Description:

Medicare Advantage Product Lead Analyst - EGWP Products

The Medicare Advantage Product Lead Analyst will support product development strategies designed to maximize profitable growth and membership targets for Medicare group business, including group Medicare Advantage and group Medicare Part D plans.

They will create and utilize strong, proactive partnerships with areas such as Marketing, Network, Business Operations, Pharmacy, Sales Leaders, IT, Compliance, RAF, Stars, Actuary and vendor partners to ideate and implement critical benefit enhancements and strategic initiatives.

The Lead Analyst will:

• Support product development strategies to drive membership and earnings growth for Group Medicare business


• Update critical benefit artifacts and internal web resources efficiently with close attention to detail and quality - create new artifacts to further process improvements


• Partner with Individual Medicare Advantage Product team to capitalize on product synergies, with detail to supplemental benefits helping to increase efficiencies and minimize risk while highlighting EGWP-specific features for innovation purposes


• Review non-standard and exception benefits quoted in RFPs for compliance with CMS cost sharing requirements and internal system requirements.


• Coordinate and facilitate meetings


• Group mailbox administration (sort, assign, coordinate emails)


• Documentation Creation/Updates (P&Ps, Can and Can Not do list, benefits, KnowledgeExchange, Training Materials, etc..)


• Issue Resolution Support, including claims issues, materials, marketing and member communications


• Manage Quote form updates including formulas, formatting, updating year over year benefit changes

A successful Lead Analyst will possess the following skills/experience:

• Knowledge of Medicare Advantage Parts C, D, or EGQP product offerings required


• Experience with technical projects preferred - should be comfortable expressing business requirements to technical teams acting as a liaison for various downstream benefit data projects


• Experience with KnowledgeXchange preferred


• Intermediate to Advanced Microsoft Excel experience requi


• Excellent data management skills


• Solid business acumen and the ability to communicate clearly and professionally with contacts at all levels of the organization


• Capable of reading highly technical government guidance and clearly translating relevant requirements into meaningful direction for our matrixed partners


• Ability to work collaboratively with related teams

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About Cigna Healthcare

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.