Programmer/Writer at BeyondSoft Consulting, Inc. in Redmond, Washington

Job Description:

Programmer/Writer

US-WA-Redmond

Job ID: 2024-10257
Type: Regular Full Time
# of Openings: 1
Category: BCI
Redmond, WA

Overview

WHO WE ARE:

Beyondsoft Consulting, Inc. is a leading technical solutions and consulting partner. We combine emerging technologies and proven methodologies to tailor elegant solutions that solve complex challenges and empower our customers to accelerate their business goals. For the past 25+ years we have been providing a broad range of high-quality IT services, including staff augmentation, business process outsourcing, custom software solutions, test automation, digital enablement, and other software engineering and digital transformation services.

WHAT WE’RE ABOUT:

We believe that collaboration, transparency, and accountability are the values that guide our business, our delivery, and our brand. Everyone has something to bring to the table, and we believe in working together with our peers and clients to leverage the best of one another in everything we do. When we proactively collaborate, business decisions become easier, innovation is greater, and outcomes are better.

Our ability to achieve our mission and live out our values depends upon a diverse, equitable, and inclusive culture. So, we strive to foster a workplace where people have the respect, support, and voice they deserve, where innovative ideas flourish, and where people can unleash their brilliance. For more information regarding DEI at Beyondsoft, please go to https://www.beyondsoft.com/diversity/.

POSITION SUMMARY:

Our Redmond-based client is looking for a Programmer/Writer for a remote based positon in United states.

For this role, we are looking for a Technical Content Developer to create and update API Documentation. This writer will need to create clear, accurate API technical documentation that guides customers through all aspects of a complex system, following content standards and Writing Style Guide. The writer should be technical and able to deeply understand and use the technology to create accurate developer focused documentation. This person will need to work collaboratively with product managers and software engineers to gather technical information in an ambiguous environment and ensure accuracy.

In this role, you will work with product PMs, customers, engineers, support, and technical account managers to create compelling documentation.

Responsibilities

• Design: Author and publish technical API documentation for developers and partners.
• Publish: Create various versions of documentation to meet differing partner needs.
• Publish: Use GitHub as the content management system.
• Publish: and manage SharePoint or other MSFT Tools content and/or Wiki’s.
• Triage: and work through a backlog of documentation items in ADO.
• Plan:Develop, prioritize, and execute customer-focused, data-informed content plans using an agile methodology.
• Create:Author and publish high-impact content addressing the needs of the data and developer audience.
• Collaborate:Work with business stakeholders, support, marketing, and customers to understand customer goals and what they need to succeed. Pacific time-zone hours primarily.
• Administer: Maintain GitHub repositories and assist contributors with their pull requests.
• Administer: Maintain partner specific SharePoint repositories or other MSFT Tools content and/or Wiki’s to provide partners with the most up to date information.
• Analyze:Use data to report on your impact, prioritize your work, and adjust to future plans.
• Design: Use content standards and templates to ensure consistency in the documentation.
• Code:Write and manipulate command line examples, code samples and snippets to support documentation. (JSON, PowerShell, .Net, Python, REST, ARM, etc.)
• Maintain: Azure DevOps Work items and backlog
• Maintain: consistency within and across documentation as products evolve.

Qualifications

• Must have 2-3+ years’ experience proven project management, organization, and planning skills
• Experience in content strategy and information architecture
• Experience designing and developing developer-oriented technical content.
• Experience writing for a highly technical audience: IT pro, developer, DevOps.
• Experience working in an agile development environment.
• Familiarity and experience with Application Programming Interfaces (APIs) and
• JSON
• C#
• JavaScript
• Python
• TypeScript
• Experience using an API and then reviewing request/responses and sample code to create technical documentation for developers; and in some cases, finding bugs and issues as you “test” your content.
• Experience working in GitHub and markdown for MS docs).
• Experience working in SharePoint.
• Should have excellent written and verbal communication skills; and the ability to communicate effectively in a professional voice that is tuned to different audiences.
• Should have strong problem-solving and project management skills and be able to work and manage project backlog independently.

Preferred skills:

• Experience with Search Engines, Search methodologies, AI
• Understanding of Data (Data Structures, Data trends, content analysis) and fluency using Excel and other data reporting tools such as Power BI.

WHAT WE HAVE TO OFFER:

Because we know how important our people are to the success of our clients, it’s a priority to make sure we stay committed to our employees and making Beyondsoft a great place to work. We take pride in offering competitive compensation and benefits along with a company culture that embodies continuous learning, growth, and training with a dedicated focus on employee satisfaction and work/life balance.

• A competitive pay range of $45/hr- $47/hr (depending on experience).
• 15 days per year of Paid Time Off (PTO).
• 9 paid holidays per year (which includes 1 personal floating holiday).
• 401(k) retirement plan with company match.
• Eligible employees (and their families) are offered the following company-sponsored benefits: Medical, dental, and vision insurance, health savings account (HSA), short-term and long-term disability, employee assistance plan (EAP), and basic life and AD&D insurance.
• Eligible employees (and their families) are offered the following voluntary employee-funded benefits: Health care flexible spending account, dependent care flexible spending account, commuter benefits, voluntary accident & critical injury coverage, voluntary long-term care coverage, and voluntary life and AD&D insurance.

Beyondsoft provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type with regards to race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, and the full employee lifecycle up through and including termination.

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