One provider. One solution. All your facility maintenance services.
GDI provides unequalled capability and expertise in the facility services sector across Canada and the United States. Our broad knowledge and competencies in integrated facility services will contribute to the success of our business partners. With nearly a century of experience, our excellent service delivery distinguishes us from other facility services providers. Our team of over 30,000 individuals offer innovative cleaning techniques, best-in-class capabilities, and unrivaled experience.
Summary:
Assist employees with benefits enrollment and questions, verify all insurance billing, maintain employee records. Support the practices and objectives of the company and department.
Essential Duties:
Deliver excellent customer service to all internal customers.
Conduct benefits orientations.
Prepare and set up meetings designed to help employees obtain information and understand company benefits and other related programs.
Field incoming employee and manager calls and emails.
Assist employees with benefits eligibility, claims and questions.
Assist supervisors and managers in handling employee issues and complaints.
Resolve employee issues with benefits administrators and insurance providers.
Process enrollments quickly and accurately.
Ensure new enrollment paperwork is complete.
Ensure benefits changes are entered timely.
Ensure distribution of required employee notices.
Assist with the administration of COBRA.
Assist with required reporting and compliance.
Conduct audits as directed.
Other duties as assigned.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Excellent attention to detail
Excellent verbal and written communication skills
Strong organizational and time management skills
Able to multi-task
Proficient with MS Office (Word, Excel, Outlook, Power Point)
Ability to show judgment and to work independently.
High integrity and discretion required.
High School Diploma or equivalent
Must be able to effectively work in a team environment.
GDI Services Inc. is an equal opportunity employer.