Conventus Holdings Corporation was envisioned and created to reduce the number of economic intermediaries involved in the origination, funding and investment in the $25 billion real estate bridge loan market place. True to the Latin origin of the company's name, "to bring together," CHC existence and strength is anchored to a business model that removes unnecessary economic intermediates so that it can provide superior pricing and service to its clients. Our competitive edge in executing our mission is assembling, nurturing, and developing a collaborative group of talented individuals. To that end, diversity of experiences, perspectives, skills, and cultures is core to our mission and team.
POSITION
Full-Time, Salaried, Performance-Based Bonus
LOCATION: San Francisco, CA
Required 4 days per week in the office (Mon-Thu).
We are seeking a dynamic and results-driven professional to join our team during a pivotal stage in our company's growth. This role will report to the Chief Revenue Officer and play an important part in implementing our revenue growth strategy. The ideal candidate should bring a strategic mindset paired with a proven track record of operational excellence. This is a fast-paced role in an ever-changing environment, so the ability to be flexible and adaptable is key to success. If you thrive on ownership, innovation, and execution, this is the role for you.
RESPONSIBILITIES
Market Growth Planning and Management
Create a strategic growth roadmap to expand Conventus' geographic footprint, including plan to grow sales team in key markets
Build and execute a methodical and repeatable process for entering new markets
Cultivate and manage strategic partnerships to identify and capitalize on revenue opportunities, fostering long-term growth and mutual success
Manage and enhance project prioritization with client-centric vision
Manage company-wide Revenue Growth Strategy Forum
Sales Enablement
Develop and implement innovative strategies to optimize sales efforts and drive new client growth
Support new product development and enhancements to meet client demand
Define and communicate clear value propositions and competitive advantages for all product sets
Deliver Best-In-Class Client Service Experience
Collaborate and ideate on how to continuously improve on our best-in-class client experience, including creating a programmatic way to understand the client journey and building a feedback loop to ensure we are constantly delighting our clients
Create initiatives to improve client experience and engagement
Partner with Operations to drive best-in-class client service across client journey
Data and Intelligence
Collaborate with teams to enhance CRM capabilities
Develop strategies to leverage data and analytics to enhance lead generation and improve client experience
Develop performance metrics and reporting to drive accountability for growth objectives
Develop, implement and distribute sales forecasts and related budget expectations
Qualifications:
Strategic thinker with a deep understanding of our products, competitors, market dynamics and client behavior
Ability to operate independently and take responsibility for delivering results
Strong project management skills with ability to constantly prioritize focus in a high growth and dynamic environment
Strong ability to work cross-functionally to achieve goals
Commitment to constantly build external relationships to shape perspective
Exceptional analytical skills and data-driven decision-making capabilities
Excellent communication and interpersonal skills
Highly adaptable with the ability to thrive in a fast-paced, ever-changing environment
Bachelor's degree in Business, Finance, Economics, Marketing, or a related field; MBA or equivalent experience preferred
Mindset and Character
At CHC, we look for future employees who demonstrate and have the mindset and character of our following 5 core values:
Outperform
Consistently achieves and exceeds expectations
Has a curiosity to explore new avenues for growth and/or efficiency
Strives for excellence and is accountable for area of responsibility
Encourages other team members to reach such a level
Fundamentally hard working
Diligence
Thoroughly completes tasks at hand
Performs duties in a way that is focused around protecting capital
Employs a level of care and attention to detail in all activities
Responsiveness
Demonstrates prompt and effective communication in all situations
Anticipates the needs of clients and colleagues, acting swiftly to address them
Balances urgency with quality, ensuring timely and thoughtful responses that align with company goals
Communication
Gathers and shares customer information and needs
Timely shares information about loan and business risk
Shares ideas and learning moments across the team
Embraces the communicative and proactive management style
Delight the Customer
Strict customer focus across all activities
Clients always come first
Continuously thinking of ways to enhance the client experience
Don't sweat the small stuff, play the long game with clients