Customer Care Specialist at Cabinetworks Group in Waconia, Minnesota

Posted in Other 4 days ago.

Type: full-time





Job Description:

Our people are the life of this company. Together, we build life into the kitchen.

READY TO ELEVATE YOUR CAREER? JOIN A TEAM THAT VALUES YOUR DRIVE, PASSION, AND CREATIVITY!

We're calling all trailblazers to embark on a thrilling career journey with Cabinetworks Group-where innovation meets opportunity!

Position: Customer Care Specialist

Location: Waconia, Minnesota

Work Setting: Onsite

Shift: 8-hour Day shift

Pay: From $20.00 per hour

Hours: 40 - 50 per week

Are You the Innovator We're Looking For?

If you thrive in a fast-paced, team-oriented environment and are passionate about delivering exceptional customer service, then Cabinetworks Group-the largest exclusive kitchen cabinet manufacturer in the U.S.-is the perfect place for you! Our people are the heart of everything we do, and together, we bring life into the kitchen!

What's in It for You?
  • Unmatched Training: Kick off your career with an immersive, in-office training that sets you up for success.
  • Collaborative Culture: Work alongside a supportive team that's always ready to help you shine.
  • Growth Opportunities: After completing trainings and hitting key milestones, plus ongoing chances to advance!
  • Diverse Daily Tasks: Keep your workday exciting with a mix of customer interactions, order management, and more.

Your Role at Cabinetworks Group:
  • Customer Interaction: Be the friendly voice on the phone, the helpful email responder, and the go-to expert in chat-building strong relationships through stellar service.
  • Order Management: Take charge of the entire order process, ensuring everything is accurate and timely.
  • Product Consultation: Share your product knowledge and guide customers to the perfect solutions for their needs.
  • Customer Advocacy: Break down barriers and coordinate with designers, installers, and end customers to make sure everything runs smoothly.

What You Bring to the Table:
  • Education: High School diploma required; an Associate's or Bachelor's degree is a plus!
  • Experience: 1-2 years in customer support experience

Perks & Benefits:
  • 401(k) Matching: Secure your future with our generous matching program.
  • Comprehensive Health Coverage: Including Dental & Vision Insurance.
  • Professional Growth: Take advantage of on-the-job training and development programs.

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