Singing River Health System Hospital - Ocean Springs | Full-Time | Monday-Friday (8AM-5PM) |
3109 Bienville Blvd
Ocean Springs, Mississippi, 39564
United States
Position Overview:
The Clinical / Marketing Liaison is a member of the Business Development team. He/She may be utilized to market other key service lines of the health system as needed and will be involved in business development opportunities as they develop. The Clinical / Marketing Liaison develops and implements a program of outreach to identify new referral sources and to maintain ongoing relationships with physicians, providers and referral sources in Jackson, George and Harrison county. He/She proactively builds positive, working relationships with customers and referral sources while responding to customer requests and concerns.
The Clinical / Marketing Liaison educates providers on admission criteria and other clinical measures to improve patient outcomes. The Clinical / Marketing Liaison provides in-service training to other clinical staff, participates in speaking opportunities to the community, and is engaged in community involvement activities throughout the year.
DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this intends to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks performed as assigned.
Education:
Bachelor's Degree in a related field required; prefer a degree in nursing, social services, or marketing.
License:
If a licensed professional he/she must be currently licensed in the State of MS to practice as a RN, LPN, or Social Worker.
Certifications:
If licensed in a clinical field, BCLS Certification preferred.
Experience:
A minimum of two (2) years' experience in medical sales and marketing in the healthcare industry required.
Reports to:
Manager of Business Development and Physician Relations.
Physical Demands: Work is moderately active: involves sitting with frequent requirements to move about the office, move about the facility, and to travel to another facility within the SRHS service area. Work involves exerting a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body. Work involves using repetitive motions: substantial movements of the wrists, hands and/or fingers while operating standard office equipment such as computer keyboard copier and 10-key.
Work involves being able to perceive the nature of sound at normal speaking levels with or without correction; the ability to make fine discriminations in sound. Work requires close visual and acuity and the ability to adjust the eye to bring an object into sharp focus, i.e. shift gaze from viewing a computer monitor to forms/printed material that are closer to compare data at close vision.
Must be able to be active for extended periods of time without experiencing undue fatigue. Must be able to work flexible.
Mental Demands:
Must demonstrate keen mental faculties/assessment and decision making abilities. Must demonstrate superior communication/speaking/enunciation skills to receive and give information in person and by telephone. Must demonstrate strong written and verbal communication skills. Must possess emotional stability conducive to dealing with high stress levels. Must demonstrate ability to work under pressure and meet deadlines.
Attention to detail and the ability to multi-task in complex situations is required.
Special Demands:
Must possess superior customer service skills and professional etiquette. Must possess proficient knowledge and ability to use a computer (must be keyboard proficient) and other office technology (i.e., telephone, fax, etc.). Must have working knowledge of MS Outlook, Excel, Word, and PowerPoint. Job requires traveling throughout the SRHS service area - with the employee providing his/her own transportation. Must have a valid driver license.
Work requires the ability to function independently, adapt to workload demands, set priorities, and understand and set goals. Must possess highly developed organizational, planning and management writing skills. Must understand the fundamentals of automated data processing, and be able to quickly gain a detailed understanding of complex computerized and non-computerized information. Must possess proficient knowledge of budgeting, general ledger and financial statement preparation.
Must possess medical community knowledge and an understanding of and commitment to providing the best patient service. Must possess the ability to market aggressively and deal tactfully with customers and the community. Must have a proven record of accomplishments in achieving new patient referrals and building relationships with referral sources.