ArtToFrames, a family-owned business established in 1929, is dedicated to providing handmade custom framing products with a focus on tradition, value, and craftsmanship. With a belief that custom framing should be simple, accessible, and durable, ArtToFrames offers high-quality products at a fraction of the price of traditional frame shops. Located in new haven Connecticut. , our team meticulously handcrafts each frame with precision and care, ensuring lasting quality and customer satisfaction.
Role Description
This is a full-time on-site role for a Customer Service Representative at ArtToFrames in New Haven, CT. The Customer Service Representative will be responsible for providing exceptional service to customers, ensuring customer satisfaction, and enhancing the overall customer experience through effective communication and problem-solving skills.
Qualifications
Customer Service Representatives, Customer Support, and Customer Service skills
Customer Satisfaction and Customer Experience expertise
Strong interpersonal and communication skills
Ability to empathize and resolve customer issues effectively
Attention to detail and problem-solving abilities
Experience in a similar role is a plus
Proficiency in CRM systems and Microsoft Office suite.