My client, a series D scale up with a modern and unique observability platform transforming how business process and understand their data, is seeking a Commercial Solutions Engineer to join their rapidly growing team.
This is a permanent role, offering a market leading salary + OTE and you will be required to work from my client's Boston office on a hybrid basis (2 days per week).
About the role: Solution Engineers for my client are key in meeting their customers' expectations and helping them utilize their observability and security data. They are looking for hard-working, sharp, and humble professionals with proven technical customer-facing experience. Their Solutions Architects/Engineers are trusted advisors and consult their customers upon their monitoring, security & observability journey.
Responsibilities
Work with account executives to plan, prepare and execute deals in complex and technical sales cycles.
Deliver clear presentations and demos that communicate the product uniqueness and the problems it solves
Manage the technical aspects of the entire sales cycle, including Proof of Concepts/Value
Understand and communicate customer needs to the product teams for future product enhancements.
Build solutions to fill gaps and enhance the core product
Know the Log Management / Observability markets well and be able to help customers choose the right solutions for them.
Requirements
2+ years in a customer-facing pre-sales, technical architecture, or consulting
Hands-on experience in technical integrations and POCs
Comfortable coding in any high-level programming language (Java, Go, Python)
Industry knowledge and opinions on Monitoring, Observability, Log Management, SIEM
Engineering/DevOps Background - Kubernetes and Docker.
Experience in Technical Sales of Log Analytics/Monitoring/APM/SIEM - advantage