Healthcare Analyst at EPITEC in South Lyon, Michigan

Job Description:

NO C2C

Onsite 1 day/week

SUMMARY

Responsible for assisting and supporting management in the evaluation, recommendation,

establishment, implementation and analysis of new and improved production workflows, work

processes for systems, reporting and new products/programs to improve customer service levels and

overall quality.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be

assigned.

1. Assist and support in the planning, coordinating, developing and implementing of approved

projects which are Divisional and/or Corporate in scope in order to enhance the overall efficiency

of operational procedures, methods, controls, and performance.

2. Analyze, process and/or expedite operational transactions; this may include timely resolution of

problems.

3. Participate in systems testing, develop procedures/controls and provide recommendations for the

ongoing improvement of the updated process.

4. Provide leadership team with status of projects; issue, communicate and recommend policy

decisions to achieve project objectives.

5. Utilize and maintain available corporate production and reporting systems; produce routine and

non-routine reports, presentations, letters communications and graphics.

6. Assist personnel (both internal and external) by answering questions, supplying information and

training.

7. Represent department and division as requested on work groups and special assignments.

8. Develop and maintain an effective working relationship with customers or partners.

EDUCATION AND/OR EXPERIENCE

1. Bachelor's Degree in related field preferred.

2. Two (2) to five (5) years experience in related field is required.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty

satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability

required. Reasonable accommodations may be made to enable individuals with disabilities to perform

the essential functions

OTHER SKILLS AND ABILITIES

1. Demonstrated knowledge/competency in the following areas:

A. Claims or inquiry processing experience preferred.

B. Analytical experience.

C. Ability to produce statistical information from conceptual needs.

D. Working with PC application and/or mainframe systems preferred.

2. Effective verbal and written communication skills.

3. Ability to lead and contribute to process improvement programs.

4. Excellent interpersonal skills necessary to interact with all levels of all personnel.

5. Other related skills and/or abilities may be required to perform this job.

LANGUAGE SKILLS

Ability to read and interpret documents such as safety rules, operating and maintenance instructions,

and procedure manuals. Ability to write routine reports and correspondence. Ability to speak

effectively before groups of customers or employees of

organization.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common

fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar

graphs.

REASONING ABILITY

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or

diagram form. Ability to deal with problems involving several concrete variables in standardized

situations.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to

successfully perform the essential functions of this job. Reasonable accommodations may be made to

enable individuals with disabilities to perform the essential functions. While performing the duties of

this job, the employee is frequently required to sit and talk or hear. The employee is occasionally

required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The

employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this

job include close vision, distance vision, color vision, and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee

encounters while performing the essential functions of this job. Reasonable accommodations may be

made to enable individuals with disabilities to perform the essential functions. The noise level in the

work environment is usually very quiet.

ADDITIONAL INFORMATION

The above statements are intended to describe the general nature and level of work being performed by

people assigned to this classification. They are not intended to be construed as an exhaustive list of all

responsibilities, duties and skills required of personnel so classified. This job description does not

constitute a contract for employment Apply Now